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Presales Consultant

2 months ago

London, Greater London, United Kingdom Fuse Universal Full time

About Fuse Universal

We're Fuse Universal, a pioneering organization dedicated to empowering our clients to unlock the knowledge and expertise of their people. Our mission is to help organizations improve their skills and performance through everyday learning moments. We're proud to have clients like Jaguar Land Rover, Macmillan, Hilti, and Lotus Cars, who trust us to power their organizational learning culture.

With our award-winning AI-powered platform, we're redefining the way people and organizations learn and communicate. Our team of experts is passionate about creating a culture of continuous learning, and we're committed to investing in our people and their growth.

About the Role

We're seeking a dynamic and ambitious Presales Consultant to join our talented sales team. As a Presales Consultant, you'll act as a trusted advisor for clients during the sales process, engaging with new clients to understand their strategic objectives and business requirements.

Your Responsibilities

  • Client Engagement:
    • Engage with clients and prospects to understand their business needs and challenges related to digital learning.
    • Present and demo Fuse's capabilities, emphasizing the platform's unique abilities to solve complex learning challenges.
    • Build strong relationships with clients, acting as a trusted advisor for change.
  • Technical Assurance:
    • Provide technical reassurance to clients on Fuse's capabilities to effectively impact learning in the flow.
    • Away from just learning in the flow to holistic learning strategies encompassing Fuse modern learning philosophies that are aligned with and 5 moments of need.
    • Address technical queries and concerns related to integrating Fuse into a learning ecosystem.
  • Solution Creation:
    • Develop customized solutions that meet the specific needs of clients.
    • Work closely with sales, product, and services teams.
  • Industry Expertise:
    • Maintain a deep understanding of the learning market and competitive landscape.
    • Continuously learn and stay updated on industry trends and advancements in learning technologies.
  • Communication and Presentation:
    • Conduct compelling presentations and demos that capture and maintain audience attention.
    • Communicate technical concepts clearly and effectively to both technical and non-technical audiences.
    • Guiding and advising customers in a respectfully challenging manner.
  • Collaboration:
    • Collaborate with sales, product, and marketing teams to refine Fuse's value proposition and competitive positioning.
    • Provide feedback from clients to help shape product development and improvement.

Requirements

  • Passion for Learning Technologies: Deep knowledge of the learning market, including LMS platforms, content libraries, and compliance systems.
  • Technical Background: Proven experience in a Presales role within the learning technology industry.
  • Customer Engagement Skills: Strong ability to engage customers in a consultative manner, understanding their business challenges and advising on tailored solutions.
  • Communication Skills: Excellent presentation and communication skills with the ability to engage and influence stakeholders at all levels.
  • Solution-Oriented Mindset: Demonstrated ability to create solutions and solve problems for L&D and learning tech leaders.
  • Lifelong Learner: Open-minded and willing to continuously learn and adapt to new challenges and technologies.
  • Proven Track Record: A history of successful client engagements and solution creation.

Benefits

  • Remote-first and flexible working
  • Home-working and Wellbeing allowance
  • Learning & Development - peer and platform learning
  • Comprehensive Health Insurance with Vitality
  • Perkbox - enjoy a wide range of benefits, discounted shopping and services
  • Annual leave: 25 days + day off on your birthday + all bank holidays
  • Employee Assistance Programme
  • Enhanced parental leave
  • Cycle to Work scheme
  • Company social events
  • Employee recognition awards: employee of the month, long service awards, and our employee referral scheme