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Global Operations Associate

2 months ago


London, Greater London, United Kingdom Flexport Full time
Job Title: Global Operations Associate

The opportunity:

At Flexport, we're revolutionizing the way goods move across borders. As a Global Operations Associate, you'll play a critical role in making our mission a reality. You'll work closely with our account management and customs teams, subcontractors, carriers, terminals, and trucking providers to ensure seamless logistics operations.

Your Key Responsibilities:

  • Execute end-to-end movement of global shipments within a regional network, including ocean less than container load (LCL) and ocean import shipments.
  • Drive a first-class customer experience by obsessing over quality and on-time performance.
  • Work closely with peers and supervisors to problem-solve and ensure smooth operations at origin and destination.
  • Seamlessly coordinate day-to-day logistics operations with internal and external partners.
  • Execute clients' standard operating procedures (SOP) and ensure your work satisfies internal KPIs and SLAs.

Requirements:

  • BA/BS/HBO/MBO Degree
  • 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
  • Valid visa/work permit to work in the UK
  • Fluent in English
  • Able to adapt to new technology and thrive in a fast-paced environment
  • Effective time management and attention to detail
  • Ability to effectively seek and receive feedback
  • Effective communication both verbally and in writing
  • Teamwork and relationship building
  • Orientation towards working smarter and adopting best practices and standardization
  • Problem-solving capabilities
  • A "compliance first" attitude to keep our regulators happy

At Flexport, we're committed to creating an inclusive and diverse work environment where everyone can thrive. We're an equal opportunities employer and welcome applications from all qualified candidates.