Customer Service Representative
3 days ago
About the Opportunity
We are seeking a Customer Service Representative to join our team in Salford. As a key member of our store staff, you will be responsible for delivering an exceptional shopping experience for our customers.
Salary and Benefits
The successful candidate will receive a competitive salary of £13.57 per hour, increasing to £15.00 for stores inside the M25. In addition, they will be eligible for benefits such as 20 days' holiday plus Bank holidays, flexible working, and access to exclusive colleague deals on handsets and sims.
Job Description
- Main Responsibilities
- Delivering Great Service: You will be responsible for delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in good working order, and listening to and acting on customer feedback.
- Creating an Impression: You will create an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
- Protecting Our Brand: You will protect the legal brand by delivering legal compliance, understanding all safe and legal routines, demonstrating due diligence on your department.
- Sales and Service Environment: You will work in a fast-paced environment, adapting to changing circumstances and maintaining high levels of service.
- Your Skills and Qualifications
- Pas sion for Delivering Great Service: You will have a passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Drive and Motivation: You will have the drive and motivation to work in a sales and service environment, building relationships with colleagues and creating a team spirit.
- Adaptability: You will be able to adapt to working in a fast-paced ever-changing environment.
- What's in it for You
- Holiday and Flexible Working: You will receive 20 days' holiday plus Bank holidays, and flexible working from day one.
- Benefits and Rewards: You will be eligible for benefits such as 10% off and 15% at pay day weekends, save up to £2,000 a year with your Colleague Clubcard, and access to free wellbeing services.
- Career Progression: You will have opportunities for career progression, whether you're looking for stability or flexibility to suit your lifestyle.
About Tesco Mobile
Tesco Mobile is a leading mobile network provider, offering a range of services and benefits to its customers. As a Customer Service Representative, you will play a key role in delivering an exceptional shopping experience for our customers.
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