Golf Operations Coordinator

2 days ago

Ash, United Kingdom Get Golfing CIO Full time
Role Summary

We are seeking a highly motivated and enthusiastic Golf Operations Coordinator to join our team at Redlibbets Golf Club in Longfield, Kent. As a charity supporting struggling golf facilities in England, our mission is to preserve and revive the sport by offering exceptional experiences for our members and visitors.

As a Golf Operations Coordinator, you will play a vital role in ensuring a seamless golfing experience for our members and guests. You will be responsible for managing the flow of play, enforcing course policies, and providing friendly assistance and guidance to players.

Key Responsibilities
  • Manage the flow of play, ensuring a smooth and enjoyable experience for all golfers.
  • Enforce course policies, maintaining a steady pace of play and ensuring compliance with golf etiquette.
  • Assist with organising and coordinating tee times, minimising wait times and ensuring efficiency.
  • Monitor golfer traffic, collecting data on peak hours and resolving any issues that arise.
  • Provide exceptional customer service, answering questions, providing directions, and offering assistance as needed.
Requirements
  • Excellent communication and interpersonal skills, with the ability to effectively handle various customer situations.
  • Ability to remain calm and composed under pressure, and to resolve conflicts diplomatically.
  • Strong organisational and time management abilities to effectively manage tee times and ensure smooth course flow.
  • A proactive and friendly attitude, with a genuine passion for providing outstanding customer service.
  • Availability to work flexible schedules, including weekends and holidays.
Benefits
  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme

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