Golf Operations Coordinator
3 days ago
We are a charity supporting struggling golf facilities in England, with a mission to preserve and revive the sport by offering exceptional experiences for our members and visitors. With twelve sites across the country, we attract over 160,000 unique visitors each year and have a membership base of 6,000 individuals. Our annual revenues of approximately £17 million enable us to reinvest our surpluses back into our venues, staff development, and community initiatives.
Job SummaryWe are seeking a dedicated and enthusiastic Golf Operations Coordinator to join our team at Redlibbets Golf Club. As a key member of our team, you will play a vital role in ensuring a seamless golfing experience for our members and guests.
Key Responsibilities- Golf Operations Coordination: Manage the flow of play, enforce course policies, and provide friendly assistance and guidance to players.
- Tee Time Management: Assist with organising and coordinating tee times, ensuring efficiency and minimising wait times.
- Customer Service: Provide exceptional customer service, answering questions, providing directions, and offering assistance as needed.
- Record Keeping: Maintain accurate records of golfer traffic, collecting data on peak hours and resolving any issues that arise.
- Safety and Security: Assist with monitoring weather conditions and implementing necessary safety precautions.
- Excellent Communication Skills: Ability to effectively handle various customer situations and communicate clearly with colleagues.
- Organisational Skills: Strong organisational and time management abilities to effectively manage tee times and ensure smooth course flow.
- Customer Focus: A proactive and friendly attitude, with a genuine passion for providing outstanding customer service.
- Availability: Availability to work flexible schedules, including weekends and holidays.
- Pension Plan
- Training and Development
- Free Golf
- 50% Discount on Food and Beverage
- Staff Referral Programme
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