Course Marshal

Get Golfing CIO is seeking a dedicated and enthusiastic Golf Operations Coordinator to join our team. As a charity supporting struggling golf facilities in England, our mission is to preserve and revive the sport by offering exceptional experiences for our members and visitors.

We attract over 160,000 unique visitors each year and have a membership base of 6,000 individuals. With annual revenues of approximately £17 million, we are able to reinvest our surpluses back into our venues, staff development, and community initiatives.

• Golf Operations Coordination
  • Manage the flow of play, enforcing course policies and providing friendly assistance and guidance to players.
  • Monitor the pace of play and ensure an enjoyable experience for all golfers.
• Tee Time Management
  • Organise and coordinate tee times, ensuring efficiency and minimising wait times.
  • Maintain accurate records of golfer traffic, collecting data on peak hours and resolving any issues that arise.
• Customer Service
  • Provide exceptional customer service, answering questions, providing directions, and offering assistance as needed.
  • Assist with monitoring weather conditions and implementing necessary safety precautions.

• Excellent communication and interpersonal skills, with the ability to effectively handle various customer situations.
• Ability to remain calm and composed under pressure, and to resolve conflicts diplomatically.
• Strong organisational and time management abilities to effectively manage tee times and ensure smooth course flow.
• A proactive and friendly attitude, with a genuine passion for providing outstanding customer service.
• Availability to work flexible schedules, including weekends and holidays.

• Pension Plans
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme