Claims Specialist

2 days ago


Huddersfield, Kirklees, United Kingdom FMG Full time
About the Role

We are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.

Key Responsibilities
  • Interact with a wide variety of people every day, adapting your approach to meet the needs of our customers.
  • Accurately assess incident liability for repair management, ensuring that all customers receive the highest standard of service.
  • Provide empathetic support to customers who have been involved in a road traffic accident, resolving each incident through a world-class service.
  • Work collaboratively with the team to achieve business objectives and provide exceptional customer service.
About FMG

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

What We Offer
  • A competitive salary, starting from £22,000 per annum, increasing as your experience grows.
  • A generous quarterly bonus based on your individual and business performance.
  • 24 days' annual leave, increasing to 26 days with service, plus public holidays and an extra day's leave to celebrate your birthday.
  • A pension scheme with employer contributions of 3%.
  • Access to our colleague assistance programme, including 24/7 GP service, mental health support, and physiotherapy.
  • Opportunities for career development and growth within the company.

  • Claims Specialist

    1 week ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    1 week ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    4 days ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    4 days ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    3 hours ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...

  • Claims Specialist

    4 hours ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair management.Key...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Claims Handler OpportunityWe are seeking a driven individual to join our out-of-hours Claims team as a Claims Handler. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Claims Handler OpportunityWe are seeking a driven individual to join our out-of-hours Claims team as a Claims Handler. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Job Summary:We are seeking a highly skilled Third-Party Defence Handler to join our Claims Management team at FMG. As a key member of our team, you will play a crucial role in accurately assessing incident liability and managing repair processes, while maintaining a strong focus on operational targets.Key Responsibilities:Manage a caseload of third-party...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Job Summary:We are seeking a highly skilled Third-Party Defence Handler to join our Claims Management team at FMG. As a key member of our team, you will play a crucial role in accurately assessing incident liability and managing repair processes, while maintaining a strong focus on operational targets.Key Responsibilities:Manage a caseload of third-party...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Third Party Defence HandlerLocation: Huddersfield with hybrid working.Hours: 37.5 hours per week. Monday to Friday between 8:00-18:00, with the occasional Saturday shift.About the RoleWe are seeking a skilled Third Party Defence Handler to join our Claims Management team. As a key member of our defence team, you will be responsible for managing your own...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    Third Party Defence HandlerLocation: Huddersfield with hybrid working.Hours: 37.5 hours per week. Monday to Friday between 8:00-18:00, with the occasional Saturday shift.About the RoleWe are seeking a skilled Third Party Defence Handler to join our Claims Management team. As a key member of our defence team, you will be responsible for managing your own...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Third Party Intervention Handler to join our dynamic team at FMG. As a key member of our team, you will be responsible for proactively contacting third party claimants and arranging claims management services on behalf of our clients.Key ResponsibilitiesProactively contact third party...


  • Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Third Party Intervention Handler to join our dynamic team at FMG. As a key member of our team, you will be responsible for proactively contacting third party claimants and arranging claims management services on behalf of our clients.Key ResponsibilitiesProactively contact third party...

  • Claims Handler

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours Claims team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair...

  • Claims Handler

    2 weeks ago


    Huddersfield, Kirklees, United Kingdom FMG Full time

    About the RoleWe are seeking a highly motivated and customer-focused Claims Handler to join our out-of-hours Claims team. As a Claims Handler, you will be responsible for providing exceptional customer service to our clients, ensuring that all customers receive the highest standard of service while accurately assessing incident liability for repair...