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Customer Service Coordinator

2 months ago


Lutterworth, Leicestershire, United Kingdom Rhenus Home Delivery UK Full time
Rhenus Home Delivery UK: A Leading Logistics Specialist

The Rhenus Group is a global logistics leader with a strong presence in over 70 countries. Our UK operation, Rhenus Home Delivery, provides a 2-person home delivery service to customers across the country. We pride ourselves on quality, professionalism, reliability, and excellent customer service.

Job Summary

We are seeking an energetic and enthusiastic individual to join our Delivery Planning Team for a 12-month fixed-term position. As a key member of our team, you will be responsible for planning routes for deliveries and collections within agreed service levels, adhering to all Health & Safety Policies for the depot.

Key Responsibilities
  • Plan and optimize delivery routes to ensure efficient and timely delivery of goods
  • Collaborate with the operations team to ensure seamless delivery and collection processes
  • Monitor and report on delivery performance, identifying areas for improvement
  • Ensure compliance with all relevant health and safety regulations and policies
What We Offer
  • A competitive salary and attractive bonus structure
  • Free on-site parking and excellent training and development opportunities
  • Life Assurance and Company pension
About Us

Rhenus Home Delivery UK is a leading logistics specialist with a strong commitment to customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career growth and development.