Customer Contract Administrator

5 days ago


Newport Pagnell, Milton Keynes, United Kingdom wild recruitment Full time
Wild Recruitment
A leading organisation in their industry is seeking a Contracts Coordinator to join their small friendly team in Newport Pagnell. The ideal candidate will have experience in retail and be looking to get into an office environment, or have at least one year's administration experience and be looking for a role with variety and challenges.

The Role:
  • Provide proactive customer communication and monitor customer retention.
  • Process new contracts for preventative maintenance agreements.
  • Process new customer quotes.
  • Liaise and build relationships with existing clients.
  • Input/process new contracts onto the CRM database.
  • Liaise with internal teams to ensure all customer queries are dealt with promptly.
  • Liaise with third party suppliers.

Key Responsibilities:
- Monitor customer retention and provide proactive communication.
- Process new contracts for preventative maintenance agreements.

Requirements:
- Excellent attention to detail.
- Strong communicator and ability to build relationships with ease.
- Self-motivated.
- Organised.
- Must be a team player and want to develop the role further.
- A can do attitude.

What We Offer:
- Monday to Friday 09:00am - 17:00pm working hours.
- Free parking available on site.
- 20 Day holiday plus bank holidays.
- Christmas shut down not taken from annual leave allowance.
- Chill out space with a sofa and free tea/coffee.

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