Trade Account Manager
1 month ago
At Howdens Joinery Co., we are looking for a Trade Account Manager to join our team. In this role, you will be responsible for building strong relationships with new and existing trade customers. You will contact customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service.
About the Role:- You will provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation.
- You will have the opportunity to develop within a fast-paced and commercial environment, with a competitive salary of £35,000 - £40,000 per annum, depending on experience.
- Customer Service: Provide excellent customer service to trade customers, ensuring their needs are met and exceeded.
- Sales-Focused: Identify upselling opportunities and deliver exceptional customer service to drive sales growth.
- Administrative Support: Provide administrative support to the depot, including arranging appointments and fuel lead generation.
- Competitive Salary: £35,000 - £40,000 per annum, depending on experience.
- Monthly Depot Bonus: OTE (On Target Earnings) of up to 20% of your base salary.
- Team Incentives: Participate in team incentives and outings to reward your hard work and dedication.
- Pension Scheme: Enjoy a matched contribution pension scheme, with Howdens contributing a minimum of 8% and up to 12% if you pay more.
- Holiday Entitlement: Enjoy 24 days holiday, rising to 26 days after 5 years.
- Staff Discount: Benefit from a staff discount on Howdens products.
- Buy as You Earn Share Scheme: Participate in a buy as you earn share scheme, allowing you to purchase shares in Howdens at a discounted rate.
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