Public Health Engagement Specialist

4 days ago


Hastings, East Sussex, United Kingdom Equals One Ltd Full time £25,683

Job Title: Public Health Engagement Specialist

Location: Eastbourne, BN23, UK

Job Type: Permanent, part-time (30 hours/week) with potential for full-time role

Salary: £25,683 per annum FTE

We are seeking an experienced Public Health Engagement Specialist to join our team in Eastbourne. As a specialist, you will play a key role in creating and managing stakeholder relationships to ensure all key stakeholders are engaged and actively involved in service provision.

You will contribute to quality assurance procedures, recruit and lead a service user board, support the complaints process, and participate in ongoing service improvement activities. Your expertise will help highlight the importance of lived experience in service improvement and promote the social model of disability within the service.

Key Responsibilities:

Service User Engagement:

  • Promote the importance of user-lived experience in the company, community, and among external stakeholders.
  • Create, recruit, and develop a service user forum/service improvement board to meet quarterly to oversee improvements and question local service centre staff.
  • Attend internal meetings to stay updated on daily operations and advocate for user experience.

Quality Monitoring & Improvement:

  • Participate in monthly contract review meetings with the Integrated Care Board.
  • Refine existing practice using input from service users gained from meetings of the service user forum and other engagement with users.
  • Implement improvements following complaints and feedback from Service Users through formal mechanisms.

Benefits:

We offer a competitive salary, 33 days' holiday (including bank holidays), company pension scheme, life assurance, and a supportive work environment.

About Us:

We are Equals One Ltd, a leading provider of Wheelchair Services across the country, working closely with NHS, Local Authority, and Social Care Organisations. Our mission is to deliver high-quality services that make a real difference in people's lives.



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