Customer Service Representative

4 days ago


London, Greater London, United Kingdom NHS Full time

Join Our Team:

Blackheath Standard Surgery is a thriving healthcare provider in the heart of Blackheath, South East London. We are seeking a highly motivated and organized Customer Service Representative to join our Reception Team.

Your Key Responsibilities:

  • Covering the reception desk and greeting patients and visitors in a professional manner.
  • Dealing with patient queries and providing excellent customer service.
  • Managing office supplies and handling incoming/outgoing post.

What You Need to Succeed:

  • Excellent IT skills with experience of working with Microsoft Outlook and Microsoft Word.
  • EMIS web, AccuRx, and DOCMAN literate.
  • GCSE grade A to C in English and Maths or equivalent.
  • Excellent telephone manner and good verbal communications.

Estimated Salary: £20,000 - £22,000 per annum (dependent on experience)

Working Hours: 22 hours per week, based on a seven week rolling rota.



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