Customer Service Representative

23 hours ago


London, Greater London, United Kingdom Add Property Full time

We are seeking a highly motivated Customer Service Representative to join our team at Add Property, a leading property management company. Based in North London, this exciting opportunity offers an unmatched route of career progression and a great family feel working environment.

As a Customer Service Representative, you will be responsible for managing the day-to-day customer service routines associated with the developments under our management. This includes ensuring the highest quality of service, aligned with management contracts, leases, service level agreements, or other relevant standards.

Main Responsibilities:

  • Support ongoing customer service processes to ensure tickets, queries, contracts, and risk management tasks are handled efficiently and promptly.
  • Provide front-line support, including answering phone calls, responding to emails, managing postal correspondence.

Estimated Salary: Up to £29,000 per annum



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