Director, Risk Management Process Improvement
4 weeks ago
Lead the Way with AMEX
At American Express, we're committed to empowering our colleagues and customers to progress in incredible ways. As a Director of Process Risk Reduction, you'll play a critical role in ensuring the integrity of our operations and driving business growth.
The ICS Control Management Process Risk Reduction team is responsible for identifying and mitigating operational risks across our global organization. As a key member of this team, you'll develop and implement comprehensive process risk reduction strategies, aligning with our overall risk management framework and business objectives.
Your Key Responsibilities:
- Develop and lead the implementation of process risk reduction strategies
- Align risk reduction initiatives with the organization's risk management framework and business objectives
- Provide strategic direction to senior management on process risk issues and mitigation strategies
- Proactively identify and prioritize areas within business units that require risk reduction measures
- Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of issues
- Conduct independent root cause analyses to identify process vulnerabilities and inform control design/enhancement
- Support business units with design of controls and processes, including modifications to enhance processes/controls
- Document control design effectiveness and address thematic control gaps across processes/products
- Provide independent support for resolution of high-risk issues and conduct independent testing to ensure complete & effective resolution
- Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
- Document learnings from improving controls to elevate process risk reduction capabilities within the business unit and across the enterprise
- Foster a culture of risk awareness and ongoing improvement within the team and the broader organization
What We Offer:
- Competitive base salaries and bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements
- Generous paid parental leave policies
- Free access to global on-site wellness centers and confidential counseling support
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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