Strategic Insights and Planning Director
2 weeks ago
Job Description:
Strategic Insights and Planning Director
Bupa
This role plays a key part in helping our customer-facing colleagues deliver exceptional standards of customer service and patient care.
As Strategic Insights and Planning Director, you will manage a team of high-performing specialists and provide accurate and pragmatic management information to support high-level decision making, change, and Bupa’s distribution strategies.
Key Responsibilities:
- Provide sound and prudent management of the MI & Insights team
- Oversee the implementation and delivery of plans and accurate reporting on performance at frequent and regular intervals
- Produce high-quality insight reports on third-party distribution activities for a senior management audience
- Manage all internal and incoming incidental work related to Bupa’s strategic goals, working with team peers and stakeholders across Bupa’s business units by way of effective project management
- Collaborate effectively with senior managers, peers, and subject-matter experts internally and externally to identify areas of continuous improvement
- Produce appropriate management information in line with agreed SLAs, including KPIs and monthly performance reports
What We Look For:
- Good knowledge of the insurance market, both UK and international
- Hold functional knowledge of risk, control, and regulation across 1st, 2nd, and 3rd lines of defense
- Strong skills in Power BI and Query
- Demonstrate excellent stakeholder management
- Have a solid track record in change management
- Risk management knowledge and adherence to regulatory frameworks and control
- Design and delivery of risk reporting across the organization
- Strategic thinking with the ability to manage complex and high-level data and information
- Excellent attention to detail with good verbal and writing ability
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