Return Processing Assistant

2 weeks ago


Glasgow, Glasgow City, United Kingdom Resource Data Management Ltd Full time
Return Processing Assistant Job Summary

We are seeking a detail-oriented Return Processing Assistant to join our team at Resource Data Management (RDM) Ltd in Glasgow. The ideal candidate will manage and process customer returns, repairs, and exchanges while providing exceptional customer service.

About the Role:
  • Efficiently manage and process customer returns, repairs, and exchanges.
  • Collaborate with support, sales, logistics, and engineering departments to ensure smooth operations.
  • Offer excellent customer service by resolving issues and responding to inquiries in a timely manner.
Responsibilities:
  1. Process customer returns, repairs, and exchanges promptly and professionally.
  2. Work closely with internal teams to ensure efficient handling of returned goods.
  3. Deliver top-notch customer service by addressing queries and resolving issues quickly.
Remuneration and Benefits:

The chosen candidate can anticipate a competitive salary of £28,000 - £33,000 per annum, plus an attractive benefits package that includes optional health insurance.

What We Offer:
  • An engaging and dynamic work environment with opportunities for growth and development.
  • Ongoing training and support to enhance your skills and expertise.
About Us:

Resource Data Management (RDM) Ltd is a pioneering provider of innovative energy management solutions, refrigeration systems, and building control services. Our team is driven by innovation, customer satisfaction, and excellence.



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