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Customer Service Ambassador
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At Genting Casinos, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants. Your primary focus will be on ensuring that our customers receive outstanding service, while adhering to all company procedures, processes, and health and safety regulations.
Key Responsibilities
- Provide exceptional customer service, ensuring a high standard of care and attention to detail.
- Work effectively as part of a team to achieve business objectives and improve customer satisfaction.
- Operate tills and handle cash transactions accurately and efficiently.
- Prepare and serve food and drinks to a high standard, ensuring presentation and quality are consistently excellent.
- Clear tables and maintain a clean and organized environment, adhering to health and safety regulations.
- Be flexible and adaptable, working a variety of shifts, including nights and weekends.
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including a competitive salary, opportunities for career development, and a comprehensive benefits package. Our commitment to employee well-being and satisfaction is reflected in our flexible benefits program, which allows you to choose the benefits that matter most to you. Join us and become part of a dynamic team that is passionate about delivering exceptional customer experiences.
