Customer Service Ambassador

3 days ago


Bournemouth, Bournemouth, United Kingdom learndirect Full time

About this role:

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at learndirect. This is an excellent opportunity for a customer-focused individual to work in a dynamic environment, providing exceptional service to learners across the UK.

Key Responsibilities:

  • Provide first-class customer service to learners, responding to their queries and resolving issues efficiently.
  • Liaise with other departments to ensure seamless resolution of learner queries.
  • Work proactively to improve the customer journey, identifying areas for improvement and implementing changes.
  • Manage customer complaints and issues effectively, ensuring a positive outcome for the learner.
  • Achieve set productivity targets and objectives, contributing to the success of the team.
  • Develop and maintain excellent working relationships with colleagues, external suppliers, and customers.

Requirements:

  • Broad understanding of computer systems, applications, and operating systems.
  • Financial acumen and ability to work with financial data.
  • Excellent communication and interpersonal skills, with the ability to work with people at all levels.
  • Ability to think critically and solve problems effectively.
  • Flexible and adaptable approach, with a willingness to learn and develop new skills.

Why Work with Us?

  • Competitive salary: £23,000 - £24,500 per annum.
  • Opportunities for professional development and growth.
  • Inclusive culture and positive working environment.
  • Excellent holiday allowance and birthday leave.
  • Pension scheme and refer-a-friend scheme.

About Us:

learndirect is a leading online learning provider, dedicated to empowering individuals to reach their full potential. We offer a range of courses and qualifications, designed to help learners achieve their goals. Our team is passionate about delivering exceptional service, and we are committed to making a positive impact on our customers' lives.



  • Bournemouth, Bournemouth, United Kingdom Genting Casinos Full time

    Customer Service ExcellenceAt Genting Casinos, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences in our bars and restaurants. Your primary focus will be on ensuring that our customers receive outstanding service, while...


  • Bournemouth, Bournemouth, United Kingdom Koh Thai - Restaurants Full time

    About UsKoh Thai - Restaurants is a vibrant dining experience where rich Thai flavors and global music come together. Our mission is to deliver exceptional customer experiences through our warm hospitality, delicious food, and lively atmosphere.What We OfferWe are committed to providing our staff with opportunities for growth, training, and development. Our...


  • Bournemouth, Bournemouth, United Kingdom Grupo Mantra Full time

    Located in a breathtaking setting, Peppers Bluewater is a picturesque destination that has captivated the hearts of many. Nestled between Christchurch and Queenstown, this stunning resort offers an unforgettable experience for guests.As a Customer Experience Ambassador, you will be instrumental in delivering exceptional service to our valued guests. Your...


  • Bournemouth, Bournemouth, United Kingdom Marriott International Full time

    ABOUT US Marriott International is a renowned hospitality company with a rich history of delivering exceptional experiences to its guests. Our mission is to provide warm and personalized service, making every stay unforgettable. WHAT WE OFFER As a Guest Experience Expert/Front Office at our Bournemouth Highcliff Marriott Hotel, you will be part of a...


  • Bournemouth, Bournemouth, United Kingdom Grosvenor Casinos Full time

    Food and Beverage Service AmbassadorAbout the RoleWe're seeking a charismatic Food and Beverage Service Ambassador to join our team at Grosvenor Casino Bournemouth. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service, creating a warm and welcoming atmosphere, and ensuring our customers have an...


  • Bournemouth, Bournemouth, United Kingdom Beeline UK Accessories Ltd Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Experience Ambassador to join our team in Christchurch, Ferndown, Ringwood, New Milton, and Lymington Metro. As a key member of our mobile merchandising team, you will be responsible for maintaining product presentation, managing stock control, and representing Beeline UK Accessories Ltd as...


  • Bournemouth, Bournemouth, United Kingdom nando's Full time

    Role OverviewWe are seeking a highly motivated and passionate individual to join our Front of House team as a Customer Experience Ambassador.


  • Bournemouth, Bournemouth, United Kingdom BT Group Full time

    Work with UsWe're looking for a Retail Advisor to join our team at EE. As a Retail Advisor, you'll be the face of our brand, helping customers find the right products and services.What We OfferA competitive hourly rate of £12.34 plus 20% on target commissionOnline GP – giving you access to a GP 24/7 for you and your immediate familyMarket leading paid...


  • Bournemouth, Bournemouth, United Kingdom Genting Casinos Full time

    Customer Service Representative Opportunity We are seeking a friendly and approachable individual to provide exceptional customer service as a front-of-house ambassador. As a key member of our team, you will be responsible for meeting and greeting visitors in a professional and courteous manner, providing outstanding support to our guests, and working on...

  • Front Desk Ambassador

    4 weeks ago


    Bournemouth, Bournemouth, United Kingdom Marriott International Full time

    ROLE OVERVIEWAs a Front Desk Ambassador at The Bournemouth Highcliff Marriott Hotel, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of memorable.Benefits and RewardsAs a valued member of our team, you will enjoy a range of benefits, including:28 days' holiday per yearPension...


  • Bournemouth, Bournemouth, United Kingdom learndirect Full time

    Unlock Your Career Potential as a Customer Service ExpertWe are seeking an experienced and skilled Customer Service Expert to join our team at learndirect. This is an exciting opportunity for you to work with a leading online learning provider, empowering individuals to reach their career goals.About the Role:This customer-facing position involves providing...


  • Bournemouth, Bournemouth, United Kingdom NFP People Full time £24,890 - £26,720

    Company OverviewNFP People, a leading charity in nature conservation, is seeking an enthusiastic Wildlife Fundraising Ambassador to join our team. As a key player in driving positive change, you will be instrumental in spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.SalaryWe offer a competitive salary...


  • Bournemouth, Bournemouth, United Kingdom learndirect Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at learndirect. As a key member of our customer service team, you will be responsible for providing exceptional support to our learners, ensuring they have a positive experience with our services.Key ResponsibilitiesProvide first-line support to learners via...


  • Bournemouth, Bournemouth, United Kingdom Tesco Full time

    About the RoleAs a Customer Delivery Driver at Tesco, you will be the face of our brand on the road, delivering shopping to customers across the UK. This is more than just driving - it's about providing great service and helping others in need.We are looking for someone who is warm and welcoming, with excellent communication skills and a passion for...


  • Bournemouth, Bournemouth, United Kingdom Aimbridge Full time

    As a key member of our team, you will be responsible for delivering exceptional customer experiences at the Holiday Inn Bournemouth. Your role will involve welcoming guests from around the world with a friendly smile and providing top-notch service to ensure their stay is memorable.Working closely with your colleagues, you will be part of a dynamic team that...


  • Bournemouth, Bournemouth, United Kingdom 4Com Plc Full time

    Role Overview:As a Customer Service Representative at 4Com Plc, you will be responsible for providing excellent telephone support to our customers. Your primary goal will be to maintain a high standard of customer satisfaction, ensuring that our customers receive the help they need in a timely and professional manner.Responsibilities:Provide first-line...


  • Bournemouth, Bournemouth, United Kingdom TK Maxx Full time

    About UsWe're TJX Europe, a leading retailer of unique, high-quality pieces at affordable prices. Our ever-evolving work environment is inspiring and challenging, with opportunities to discover new things every day.Role OverviewAs a Retail Associate, you'll be part of a close-knit team where everyone works together to create an exceptional customer...


  • Bournemouth, Bournemouth, United Kingdom nando's Full time

    We're on the hunt for talented individuals to join our Front of House team at Nando's.The role of a Front of House Nandoca is to create unforgettable customer moments and feelings that leave them wowed and wanting more.We offer full and part-time positions, and no previous experience is required. What we're looking for is passion, a willingness to learn, and...


  • Bournemouth, Bournemouth, United Kingdom nando's Full time

    Be Part of Our Front of House TeamWe're looking for enthusiastic individuals to join our Front of House team at Nando's. As a Front of House team member, you'll be responsible for creating unforgettable customer moments and making our guests feel valued as part of our family.Key Responsibilities:Provide a warm welcome to our guests and make them feel at...

  • Brand Ambassador

    4 weeks ago


    Bournemouth, Bournemouth, United Kingdom Cosine Group Full time

    Cosine Group is seeking a skilled Brand Ambassador to represent Hyperoptic in new build developments.As a Brand Ambassador, you will play a crucial role in building and nurturing relationships with Sales and Development teams within these developments. Your primary responsibility will be to enhance the advocacy of Hyperoptic's high-speed broadband services...