Front Desk Ambassador
1 month ago
ROLE OVERVIEW
As a Front Desk Ambassador at The Bournemouth Highcliff Marriott Hotel, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is nothing short of memorable.
Benefits and Rewards
As a valued member of our team, you will enjoy a range of benefits, including:
- 28 days' holiday per year
- Pension scheme
- Incentives
- Recognition Scheme
- Employee wellbeing programme
- Discounts on hotel rooms, gift shop items, food and beverage
- Associate benefits website
- Meals on duty, free car parking and use of fitness suite
Our Front Desk Ambassadors are empowered to deliver a wide range of services that guide guests through their entire stay. They are responsible for processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.
Key Responsibilities
As a Front Desk Ambassador, you will be expected to:
- Create a safe work environment
- Follow company policies and procedures
- Maintain confidentiality
- Protect company assets
- Uphold quality standards
- Ensure your uniform, personal appearance, and communications are professional
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
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