Client Acquisition Specialist

4 days ago

London, Greater London, United Kingdom Airwallex Full time
About the Opportunity

At Airwallex, we are looking for a Client Acquisition Specialist to join our team. As a Client Acquisition Specialist, you will play a crucial role in driving our future growth engine by working with the SME (Growth) Account Executive team to qualify leads that will build Airwallex's sales pipeline.

You will engage with prospects to qualify needs better, think creatively and independently about outreach strategies, and work with colleagues in marketing to devise bespoke, product-led marketing initiatives.

Key Responsibilities:

  • Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
  • Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
  • Execute 'plays' or designed touchpoints in a customer journey through cold calls, emails, chat, and social media.
  • Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
  • Present product information to customers once you have identified their needs.
  • Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
  • Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
  • Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system, and support weekly reporting efforts.
  • Inform and recommend outreach strategies and best practices by testing various touchpoints.
  • Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

About You:

  • Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
  • Superior verbal and written communication skills
  • Strong interest in technology
  • Self-starter who is able to operate in a hyper-growth environment

What We Offer:

  • A competitive salary: $80,000 - $110,000 per annum, depending on location
  • A valuable equity stake in Airwallex
  • The opportunity to make an impact in a rapidly growing, global fintech company

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence, and talent.

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