Operations Director

2 hours ago

East Liverpool, Ohio, United Kingdom Liverpool Women's NHS Foundation Trust Full time
Job Title: Operations Director

We are seeking an experienced Operations Director to join our team at Liverpool Women's NHS Foundation Trust. The successful candidate will be responsible for providing operational management and business development of designated clinical specialty services within the Division.

Key Responsibilities:
  • Support the Divisional Manager in providing operational management and business development of designated clinical specialty services.
  • Work with clinical leads and support teams to respond to operational issues and ensure issues are swiftly resolved.
  • Implement and monitor systems and processes to ensure delivery of all speciality activity and finance targets against plan.
  • Develop initiatives and manage the implementation of projects to continuously improve specialist services and improve facilities and working practices.
  • Ensure that administration support for the speciality is delivered efficiently and effectively.
  • Research and analyse service data to support the service planning process.
  • Lead the development and implementation of local standard operating procedures.
  • Review and develop services, including data collection for drafting business plans and developing policies and/or procedures.
Performance Management:
  • Analyse complex performance management information for the defined specialities and develop plans to mitigate issues.
  • Collate, interpret and report highly complex performance information to a wide audience.
  • Responsible for ensuring the effective monitoring of the patient pathway takes place and all appointments are within parameters.
  • Provide the Divisional Manager with up-to-date information on waiting list numbers and waiting times.
  • Support the Divisional Manager by writing reports and presentations on key performance issues.
Finance Management / Business Planning:
  • Budget holder for administration budgets.
  • Support the Divisional Manager with the monitoring of finance performance data for the specialities.
  • Help to ensure that clinical and operational teams within the specialties understand and work within the Trust's financial framework.
  • Work with the speciality lead and operational teams to ensure capital assets are recorded and maintained.
  • Identify cost pressure, service development and cost improvement plans at speciality level and develop plans to deliver against financial targets.
Human Resource Management:
  • Support the Divisional Manager and speciality lead by ensuring that workforce performance issues are escalated and actions are in place to address issues.
  • Line management of administrative and support staff as necessary.
  • Be responsible for the recruitment, contractual changes and retention of administration staff.
  • Develop good working relationships with Medical Staffing and rota masters.
  • Provide visible leadership to staff within the speciality service areas.
Risk and Governance:
  • Be responsible for implementing and maintaining an active department risk register.
  • Report all incidents and risks through the Trust's reporting system.
  • Support the effective management of local governance systems.
  • Manage and resolve patient complaints at the first point of call where appropriate.

We are looking for a highly skilled and experienced Operations Director to join our team. The successful candidate will have a strong background in operational management and business development, with experience of working in a clinical setting. They will be able to provide leadership and guidance to clinical leads and support teams, and will have a strong understanding of finance and performance management.

The ideal candidate will have a degree in a relevant subject and will have experience of managing budgets and leading teams. They will also have excellent communication and interpersonal skills, and will be able to work effectively with a wide range of stakeholders.

We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression. If you are a motivated and experienced Operations Director looking for a new challenge, we would welcome your application.

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