Food and Beverage Team Member

4 weeks ago


Hampshire, United Kingdom The National Trust Full time

About the Role

We are seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere.
  • Work collaboratively with the kitchen team to prepare and serve food and drinks, maintaining high standards of quality and presentation.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Contribute to the maintenance of a clean and safe working environment, adhering to health and safety guidelines and protocols.
  • Participate in training and development opportunities to enhance your skills and knowledge, and contribute to the continuous improvement of our services.

What We Offer

The National Trust offers a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a supportive and inclusive work environment. We are committed to creating a workplace that is diverse, equitable, and inclusive, where everyone feels valued and respected.

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, a strong work ethic, and a passion for delivering exceptional customer service. You will also need to be flexible and able to work a variety of shifts, including weekends and Bank Holidays.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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