Operational Resilience Manager

1 day ago


Darlington, Darlington, United Kingdom Rowlands Pharmacy Full time
About the Role

We are seeking a highly skilled Speciality Contracts Operations Lead to join our team on a 6-month contract. This role is pivotal in supporting the delivery of KPIs and budgets across all hospital pharmacy branches, ensuring high operational and professional standards.

Key Responsibilities
  • Deliver Training and Coaching: Provide training and coaching to colleagues on new processes and initiatives.
  • Support Business Initiatives: Support the implementation and execution of business initiatives across all branches in the region.
  • Ensure Compliance: Ensure full compliance with company procedures, processes, and policies.
  • Monitor Progress: Monitor and track branch and colleague progress, reporting regularly to the Speciality Contracts Business Development Manager (SCBDM).
  • Audit and Improve: Conduct operational audits and formulate action plans to improve compliance.


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