Railway Operations Manager

21 hours ago


London, Greater London, United Kingdom First Rail Full time
Role Overview

We are seeking a skilled Railway Operations Manager to join our team in London. As a key member of our operations department, you will play a crucial role in ensuring the smooth running of our railway services.

The ideal candidate will have proven expertise in customer service excellence, ideally within the transport or hospitality industry. You will be responsible for leading cross-functional teams to design an integrated customer proposition across all touchpoints, from initial customer engagement to retention.



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