Service Technician Specialist

5 days ago

London, Greater London, United Kingdom Pendragon Group Full time

Job Summary:

We are seeking a highly skilled Service Technician to join our team at Pendragon Group. As a Service Technician, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional service and repair work on customer vehicles.

Key Responsibilities:

  • Perform routine maintenance and repairs on customer vehicles to the highest quality standards.
  • Diagnose and repair complex technical issues with customer vehicles.
  • Work efficiently and effectively to meet productivity targets and deadlines.
  • Provide excellent customer service and communication to ensure customer satisfaction.
  • Stay up-to-date with manufacturer training and technical updates to maintain expertise.

Requirements:

  • Level 3 Vehicle Maintenance and Repair or equivalent qualification.
  • Full UK driving license.
  • Technical knowledge and experience in vehicle repair and maintenance.
  • Ability to work in a fast-paced environment and meet productivity targets.
  • Excellent communication and customer service skills.

What We Offer:

  • Competitive salary and uncapped earning potential.
  • 3-month guaranteed bonus upon joining.
  • 23 days holiday plus bank holidays.
  • Pension, critical illness, and life assurance schemes.
  • Exclusive discounts on new and used vehicles and aftersales services.

About Us:

Pendragon Group is a leading automotive retailer with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.

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