Reinsurance Client Service Specialist

1 week ago


London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Hays Specialist Recruitment Limited is seeking a highly skilled Reinsurance Client Service Technician to join their expanding Reinsurance Team. As a key member of the team, you will be responsible for providing exceptional client service and technical support to internal and external clients.

Key Responsibilities
  • Process Reinsurance Premium and claims, including proportional, excess of loss, and non-proportional accounts
  • Provide technical support to clients and carriers, including risk sign down, debroke, and account statistics
  • Negotiate claims from initial notice through to settlement and closure, covering complex claims and XOL reinsurance
  • Participate in client and reinsurer meetings, and provide support in overall servicing of client accounts and retention of business
  • Manage priorities, work independently, and support colleagues to achieve team goals
Requirements
  • Previous experience working as a Reinsurance Technician, processing Reinsurance Premium and claims
  • Competency in processing all risks types, proportional, excess of loss premiums and claims
  • Understanding of management concepts, systems, and quality assurance
  • Knowledge of Microsoft products and in-depth knowledge of IMR, CLASS, ECF, LORS, and ideally Salesforce and Open TWINS
What We Offer
  • Competitive salary of up to c£45,000
  • Excellent benefits package
  • Flexible working options, including hybrid City/Home
  • Support from Directors and Managers
  • Opportunity to work as part of a growing and friendly team


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