Theory Test Centre Representative

5 days ago


Boston, Lincolnshire, United Kingdom Austin Fraser Full time

About the Role: We are seeking a Theory Test Centre Associate to join our team at the Boston Theory Test Centre. As a key member of our team, you will be responsible for delivering an exceptional customer experience to candidates taking their driving theory tests.

Key Responsibilities:

  • Providing a high level of customer service to candidates
  • Checking candidate ID documents and booking them in on the system
  • Ensuring test integrity and security
  • Supervising and invigilating tests
  • Explaining the test process to candidates and supporting with other queries
  • Reviewing tests and test centre schedules
  • Performing daily test centre opening and closing procedures
  • Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
  • Handling and reporting incidents that could impact candidate testing

What We Offer: In addition to a competitive salary and benefits package, we offer a range of training and development opportunities to help you succeed in your role.



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