Policy Associate

4 weeks ago


Boston, Lincolnshire, United Kingdom Austin Fraser Full time

Job Title: Policy Associate

We are seeking a highly motivated individual to join Austin Fraser as a Policy Associate. This role involves providing exceptional customer service, ensuring the integrity and security of tests, and supervising candidates during their assessments.

Key Responsibilities:
  • Provide high-level customer service to candidates
  • Verify candidates' ID documents and book them in on the system
  • Maintain the integrity and security of tests in accordance with DVSA standards
  • Supervise and invigilate tests
  • Explain the test process to candidates and address any queries
  • Review tests and centre schedules
  • Perform daily opening and closing procedures
  • Ensure the centre meets individual candidate needs in line with the Equality Act and diversity policies
  • Handle and report incidents affecting candidate testing
Work Schedule:

This role offers a flexible working pattern, with part-time or occasional shifts available. Shifts may include evenings and weekends, and you should be willing to work across all operating days.

Requirements:
  • A full UK driving license (although driving is not required for all locations)
  • Significant experience in providing high-quality customer service
  • Excellent attention to detail and accuracy
  • Ability to work under pressure and multitask
  • Experience working with diverse customer groups
  • Excellent judgment and decision-making skills
  • Flexibility in working hours and days, including evenings and weekends
  • Ability to remain calm and deal with confrontational candidates professionally
Benefits:

This role offers long-term employment stability and the satisfaction of assisting people at a key moment in their lives.

Estimated Salary:

£25,000 - £30,000 per annum



  • Boston, Lincolnshire, United Kingdom Lincolnshire Housing Partnership Full time

    **Lincolnshire Housing Partnership**: We are seeking an experienced Investment Manager to join our team in Lincolnshire.The successful candidate will be responsible for the programming and delivery of capital investment and cyclical maintenance programmes. This will also include managing the collection of all stock condition data to inform the Asset...


  • Boston, Lincolnshire, United Kingdom Lincolnshire Housing Partnership Full time

    Job Overview:We are seeking an experienced Investment Manager to join our team in Lincolnshire. As a key member of our organization, you will be responsible for the programming and delivery of the capital investment and cyclical maintenance programmes. Key Responsibilities:Analyse and interpret performance and trend reports to improve service delivery.Ensure...


  • Boston, Lincolnshire, United Kingdom Linxon Full time

    Job Title: Senior Project ManagerWe are seeking a highly experienced Senior Project Manager to join our team at Linxon. The ideal candidate will have expertise in managing EPC substation projects and site project management, with a strong focus on budget and cost control.This is a challenging role that requires exceptional leadership and communication...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Job DescriptionWe are seeking a Policy Processor – Property to join our team in Boston Spa, West Yorkshire. The key tasks of this role include engaging with customers via various communication channels, carrying out administrative tasks associated with claims handling, renewals, new business, and mid-term adjustments after completing necessary training....


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Job Description:The role of the Insurance Policy Administrator involves processing and administering Village Hall insurance policies. The ideal candidate will provide exceptional customer service in a team environment, engaging with customers via phone, email, and postal correspondence to address their inquiries and provide clear information.Key...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Job Title: Insurance Policy AdministratorWe are seeking a skilled and experienced Insurance Policy Administrator to join our team at Allied Westminster (Insurance Services) Ltd. As an Insurance Policy Administrator, you will play a crucial role in processing and administering Village Hall insurance policies with exceptional customer service.Key...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    Administrative Role at Allied Westminster (Insurance Services) LtdWe are seeking a highly skilled Customer Records Administrator/Underwriter to join our team at Allied Westminster (Insurance Services) Ltd.The ideal candidate will have a background in underwriting, policy administration, or claims within the property insurance sector. Strong communication...


  • Boston Spa, United Kingdom Allied Westminster (Insurance Services) Ltd Full time

    The Policy Processor – Property role at Allied Westminster presents an exciting opportunity to join a dedicated team that values exceptional customer service. Located in Boston Spa, West Yorkshire, and Stirling, Scotland, this role involves working collaboratively with colleagues to deliver comprehensive support to our valued customers in the Village Hall...

  • Community Associate

    6 days ago


    Boston, United Kingdom Zipcar, Inc. Full time

    What you’ll love about being a Zipster in Community Management: - Proactively enforce our Member and Community Policies to build trust and provide a positive experience for our members and the Zipcar community. - Enforce policies via outbound communication with members as needed based on frequency and severity of offenses. - Investigate policy violations...


  • Boston, United Kingdom Evergreen Life Full time

    Job Title: Patient Services Assistant - Department: Primary Care - Hours of work: Full Time 37.5 hours - Reporting to: Practice Manager - Location: GP Practice, Boston We are seeking an enthusiastic Patient Services Assistant to join our established team and be a part of a company that really makes a difference. You will be based in our GP surgery and you...


  • Boston, United Kingdom Evergreen Life Full time

    Job Title: Patient Services Assistant - Department: Primary Care - Hours of work: Full Time 37.5 hours - This role is part time 16 hrs per week - Reporting to: Practice Manager - Location: GP Practice, Boston We are seeking an enthusiastic Patient Services Assistant to join our established team and be a part of a company that really makes a difference. You...

  • Bartender

    7 months ago


    Boston, United Kingdom Profile Venues Full time

    **Bartender** **Profile Venues **is looking for a Bartender to join our team. We are a locally owned and operated leisure group that is looking to build on our great reputation as a company. We are looking for fun, friendly, and personable people to join our team. **Essential Functions**: - Prepare products for service, following recipes, standards and...


  • Boston, United Kingdom Evergreen Life Full time

    Job Title: Patient Services Assistant - Department: Primary Care - Hours of work: Full Time 37.5 hours - ?This role is part time 16 hrs per week - Reporting to: Practice Manager - Location: GP Practice, Boston We are seeking an enthusiastic Patient Services Assistant to join our established team and be a part of a company that really makes a...

  • BU Head of SHE

    1 month ago


    Boston, United Kingdom Coveris Full time

    We have a great opportunity for a Safety, Health & Environment Manager to join our team within Coveris, travelling is required for across the UK to cover all our Paper sites and our S&K facility in Czech Republic. As our Safety, Health & Environment Manager you will be responsible for supporting The Coveris Group in the safe planning, delivery and review of...

  • Business Manager

    1 week ago


    Boston, United Kingdom McCarthy Adams Recruitment Full time

    Business Manager / Accounts Supervisor / Operations Manager | Boston / Skegness area **Salary**: £26,500 - £28,500 Monday to Friday: 37 hrs per week Great opportunity for an all round business manager to work for an established organization. McCarthy Adams Recruitment are working with ambitious and established academy trust to recruit a personable...

  • BU Head of SHE

    4 weeks ago


    Boston, United Kingdom Coveris Full time

    We have a great opportunity for a Safety, Health & Environment Manager to join our team within Coveris. Travelling is required across the UK to cover all our Paper sites and our S&K facility in Czech Republic. As our Safety, Health & Environment Manager, you will be responsible for supporting The Coveris Group in the safe planning, delivery, and review of a...

  • Teaching Assistant

    7 months ago


    Boston, United Kingdom VAL's Community Full time

    **About**: VAL's Community are an inclusive, supportive and rewarding organisation who provide care and education for children and young people with Learning Disabilities and associated health and social conditions. We are the only trauma recovery-based Learning Disability provider in the UK for children and young people. Our **SAFETY **values underpin...

  • Teaching Assistant

    7 months ago


    Boston, United Kingdom VAL's Community Full time

    **About**: VAL's Community are an inclusive, supportive and rewarding organisation who provide care and education for children and young people with Learning Disabilities and associated health and social conditions. We are the only trauma recovery-based Learning Disability provider in the UK for children and young people. Our **SAFETY **values underpin...


  • Boston Spa, United Kingdom join Full time

    About the RoleWe are seeking an experienced Policy Processor - Property to join our team in Boston Spa, West Yorkshire. The successful candidate will be responsible for engaging with customers via phone, email, and postal correspondence to address their inquiries and provide clear information.Key tasks include administrative duties associated with claims...


  • Boston, United Kingdom PSPS Full time

    **JOB TITLE**: Recruitment and Compliance Administrator **LOCATION**: The role can be based at either Horncastle, Boston or Spalding **SALARY**: £19,099 - £19,520 **JOB TYPE**: Fixed Term for 12 Months **Do you want to kick start your career in HR?** **Are you good at prioritising and working to deadlines? Then this may be the job for you!** We are...


  • Boston, United Kingdom PSPS Full time

    **JOB TITLE**: Recruitment and Compliance Administrator **LOCATION**: The role can be based at either Horncastle, Boston or Spalding **SALARY**: £19,099 - £19,520 **JOB TYPE**: Fixed Term for 12 Months **Do you want to kick start your career in HR?** **Are you good at prioritising and working to deadlines? Then this may be the job for you!** We are...


  • Boston, United Kingdom David Ross Education Trust Full time

    Thomas Middlecott Academy is now recruiting for **Deputy Designated Safeguarding Lead**. This role could be your next career opportunity. If you are ambitious, inspirational, creative, open-minded and want to be part of our success then we want to hear from you. To provide a high-quality counselling service to pupils experiencing a wide range of emotional...


  • Boston, United Kingdom RJTK Group Full time

    Thinking about joining the Drayton Motors family? You’ll become an important part of our award-winning dealership group, alongside over 350 other employees. Voted ‘Best Dealership to Work For’ 2017, 2018 & 2019 by Automotive Management Awards, you can be confident you’ll be joining a successful team - with both our Kia and Suzuki dealerships named...