Service Delivery Team Manager
2 days ago
Are you a seasoned professional looking for a new challenge? Do you have experience in customer service and want to join a dynamic team? We're seeking a Service Delivery Team Manager to lead our Service department and drive success.
">Your Key Responsibilities Will Include:
- Leading the Service delivery team;
- Developing and implementing strategies to improve customer satisfaction and service delivery;
- Allocating jobs to the field engineer workforce;
- Ensuring all engineers are utilised in a productive and cost-effective manner;
- Building strong relationships with the field-based workforce;
- Handling incoming calls from customers and logging jobs as required;
- Managing the daily incoming workload to ensure customer targets are met;
- Managing parts requests to ensure efficient completion of tasks;
- Communicating with customers via various channels;
- Proactively managing customer expectations;
- Processing and updating completed calls for accurate invoicing;
- Supporting installation activity and parts distribution.
What We Offer: A competitive salary of £45,000 - £50,000 per annum, plus a range of benefits and opportunities for career growth and development.
Location: Our office is based in the UK, with flexibility for remote work.
-
Pension Services Delivery Manager
3 weeks ago
Redhill, Surrey, United Kingdom WTW Full timeIn WTW's Outsourcing Business, Admin Operations comprises nearly a thousand colleagues providing pension administration services to clients of varying sizes across complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes, and talent pools, delivering diverse operational models, processes, and procedures.The Pensions...
-
Fire and Security Service Delivery Manager
1 week ago
Redhill, Surrey, United Kingdom Fire and Security Careers Careers Full timeJob OverviewWe are seeking a highly skilled Fire and Security Service Delivery Manager to oversee and manage the fire and security service engineer division. As our Regional Operations Manager, you will be responsible for the efficient and effective delivery of fire and security services across South England.The ideal candidate will have experience in...
-
Deputy Manager Children's Residential Service
3 weeks ago
Redhill, Surrey, United Kingdom Service Care Solutions Ltd Full timeAbout the RoleWe are seeking an experienced Deputy Manager to join our residential team at Service Care Solutions Ltd. As a key member of our management team, you will be responsible for supporting the Registered Care Manager in ensuring compliance with company policies and procedures, as well as safeguarding the welfare and development of young people in...
-
Customer Service Team Manager
6 hours ago
Redhill, Surrey, United Kingdom Smart Recruit IT Full timeAbout the RoleSmart Recruit IT seeks an experienced Service Support Manager to join its team. As the Service Support Manager, you will be responsible for leading the delivery of high-quality support services to customers. You will work closely with various teams to ensure seamless collaboration and effective issue resolution.Key ResponsibilitiesDevelop and...
-
Service Delivery Manager
3 weeks ago
Redhill, Surrey, United Kingdom Fire and Security Careers Full timeJob Overview:We are seeking a highly skilled Service Delivery Manager to oversee the efficient delivery of fire and security services. The ideal candidate will have a strong background in fire and security systems, excellent leadership skills, and experience managing a team of engineers.About the Role:Lead a team of technicians, installers, and support staff...
-
Customer Service Administrator
1 month ago
Redhill, Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service Administrator RoleAt Team One UK recruitment, we're seeking a driven and customer-focused Customer Service Administrator to join our team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is committed to delivering exceptional customer service.As a Customer Service Administrator, you will be...
-
Fire and Security Service Delivery Manager
4 weeks ago
Redhill, Surrey, United Kingdom Fire and Security Careers Full timeAbout the RoleWe are seeking an experienced Fire and Security Operations Manager to oversee and manage the fire and security service engineer division. As a key member of our team, you will be responsible for ensuring the efficient and effective delivery of fire and security services, while maintaining compliance with industry standards and optimizing...
-
Children's Care Team Lead
3 weeks ago
Redhill, Surrey, United Kingdom Service Care Solutions Ltd Full timeJob Title: Residential Deputy Manager - Young PeopleAbout the RoleWe are seeking an experienced and passionate Deputy Manager to join our residential team at Service Care Solutions Ltd. As a key member of our management team, you will be responsible for supporting the Registered Care Manager in ensuring compliance with company policies and procedures, as...
-
Delivery Driver with Excellent Customer Service
3 weeks ago
Redhill, Surrey, United Kingdom Royal Mail Full timeRoyal Mail is seeking a Delivery Driver with Excellent Customer Service skills to join our team. As a key member of our delivery operations, you will play a vital role in ensuring that our customers receive their mail and parcels safely and efficiently.Your day-to-day tasks will involve navigating through busy streets and roads, using your driving skills to...
-
Customer Delivery and Service Driver
4 weeks ago
Redhill, Surrey, United Kingdom Wiltshire Farm Foods Full timeAbout UsWiltshire Farm Foods has been a leading provider of frozen meals for over 25 years, committed to delivering delicious and nutritious food to people's doors.Job SummaryWe are seeking an experienced Customer Delivery and Service Driver to join our team. As a key member of our delivery team, you will be responsible for delivering frozen meals to our...
-
Procurement Manager
3 weeks ago
Redhill, Surrey, United Kingdom Team One UK recruitment Full timeJob Title: Procurement ManagerLocation: Redhill, Surrey, UKEstimated Salary: £62,500 per annumAbout the Role:We are seeking a skilled Procurement Manager to join our senior leadership team. As a key member of the management team, you will play a pivotal role in driving business growth through effective procurement strategies.Key Responsibilities:Develop and...
-
Delivery Specialist
3 months ago
Redhill, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Delivery Driver OpportunityWe are seeking a reliable and skilled Delivery Driver to join our logistics team in Redhill, United Kingdom. As a key member of our team, you will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and deliver goods...
-
IT Service Delivery Lead
4 hours ago
Redhill, Surrey, United Kingdom Smart Recruit IT Full timeThe position of IT Service Desk Manager at Smart Recruit IT offers a unique opportunity to lead business-critical support teams and drive service management excellence. This exciting role is based in Redhill, Surrey, with an estimated salary range of £35,000 - £40,000 + benefits.Job OverviewWe are seeking a highly skilled IT Service Desk Manager to provide...
-
Delivery Service Representative
1 week ago
Redhill, Surrey, United Kingdom Royal Mail Group Full timeJob OverviewThe Royal Mail Group is seeking a dedicated individual to join their team as a Postal Delivery Worker. This role involves working 40 hours per week in Redhill, delivering mail to the local community. If you're looking for a career that offers a sense of independence and self-motivation, this could be the perfect opportunity for you.
-
Service Delivery Director
4 hours ago
Redhill, Surrey, United Kingdom Smart Recruit IT Full timeCompany OverviewSmart Recruit IT is a fast-growing technology company seeking an experienced Service Support Manager to lead its service management direction. The company values excellent customer service and strives for high-quality support across key business-critical applications.Job SummaryWe are looking for a skilled Service Support Manager to provide...
-
Customer Service Team Coordinator
1 week ago
Redhill, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeJob Title: Customer Support CoordinatorWe are seeking a motivated and customer service-oriented individual to join our client's team. The successful candidate will be responsible for coordinating with internal teams to resolve issues, managing client expectations, and providing updates on order progress.Duties:Act as the primary contact for customer...
-
Residential Deputy Manager
3 weeks ago
Redhill, Surrey, United Kingdom Service Care Solutions Ltd Full timeJob SummaryWe are seeking an experienced Deputy Manager to join our residential team at Service Care Solutions Ltd. As a key member of our management team, you will be responsible for supporting the Registered Care Manager in ensuring compliance with company policies and procedures, as well as safeguarding the welfare and development of young people in our...
-
Customer Service and Administration Professional
2 weeks ago
Redhill, Surrey, United Kingdom Team One UK recruitment Full timeJob Overview: A well-established local business in Redhill, Surrey is seeking a driven Customer Service and Administration Professional to join their team on a full-time, permanent basis. The successful candidate will be responsible for providing exceptional customer service and general administration support within a fast-paced environment.The ideal...
-
Customer Service and Administrative Professional
3 weeks ago
Redhill, Surrey, United Kingdom Team One UK recruitment Full timeJob DetailsTeam One UK Recruitment is seeking a talented Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service and general administration within a busy environment. Key ResponsibilitiesDeliver high-quality customer service to our clientsProvide general...
-
Telecoms Team Manager
3 weeks ago
Redhill, Surrey, United Kingdom AAP3 Limited Full timeTelco Team Lead PositionAAP3 Limited is seeking a highly motivated Telco Team Lead to lead our Telecommunications team.The successful candidate will oversee the day-to-day operations of the team, ensuring efficient delivery of services and achieving business objectives.Responsibilities:Team leadership and managementDevelopment and implementation of team...