Area Management Lead

1 month ago


Beckenham, Greater London, United Kingdom Marks and Spencer Full time

Job Overview

We are seeking an experienced and dynamic professional to join our team as a Lead Area Supervisor. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and achieve business objectives.

About the Role

  • Salary: £45,000 - £55,000 per annum, depending on experience
  • Location: Various locations across the UK
  • Job Type: Full-time
  • Experience: 3+ years in a leadership role, preferably in retail or hospitality
  • Qualifications: Bachelor's degree in Business Administration or related field

Key Responsibilities

  1. Lead a team of colleagues to deliver exceptional customer service and achieve business objectives
  2. Develop and implement strategies to improve sales, profitability, and customer satisfaction
  3. Maintain high standards of visual merchandising and store presentation
  4. Collaborate with other departments to ensure seamless operations and effective communication
  5. Conduct performance reviews and provide coaching to team members
  6. Stay up-to-date with industry trends and best practices to drive innovation and improvement

Requirements

  • Bachelor's degree in Business Administration or related field
  • 3+ years of leadership experience in retail or hospitality
  • Excellent communication, interpersonal, and problem-solving skills
  • Able to work independently and as part of a team
  • Strong analytical and decision-making skills
  • Ability to stay calm under pressure and adapt to changing situations

What We Offer

  • A competitive salary package (£45,000 - £55,000 per annum)
  • Opportunities for career growth and professional development
  • A supportive and collaborative work environment
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • The chance to work with a well-established and respected brand like Marks and Spencer

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