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Inside Sales Representative
2 months ago
Job Title: Inside Sales Executive
Company: MaxAd Fixed Fee Recruitment
Location: Liverpool
Job Type: Full-time
Industry: Flooring and Underlay
About the Role:
We are seeking a highly motivated and results-driven Inside Sales Executive to join our team. As a key member of our sales team, you will be responsible for identifying new business opportunities, nurturing existing customer relationships, and driving sales growth.
Key Responsibilities:
- Proactively identify, pursue, and maintain a constant pipeline of potential clients
- Drive outbound B2B sales activity, efficiently maximizing all sales opportunities
- Handle existing accounts, ensuring customer satisfaction, and identifying opportunities for upselling and cross-selling
- Develop and implement effective sales strategies to drive sales growth
- Manage customer accounts and increase spend through cross-selling and upselling
- Follow up on quotes/CRM tasks and arrange appointments
- Make outbound calls to existing customers and prospects, identifying new business opportunities
- Capitalize on campaigns and promotions with customers
- Record, deal with, and follow up on incoming requests for pricing
- Manage customer relations and update the CRM system with each customer engagement
- Build a pipeline of enquiries on CRM and move them forward to completion
- Take incoming calls from the customer service team and handle customer service requests, including processing orders and cross-selling
- Liaise with transport and stock control over customer enquiries
Requirements:
- Proven experience in a B2B/Trade Sales account management and new business development role, generated primarily through outbound telephone-based activity
- Some knowledge of the flooring industry would be beneficial but is not essential
- Excellent communication, attention to detail, and customer service skills
- Proficient in Microsoft Office Suite and CRM software
- Strong business acumen with the ability to identify new business opportunities
- Exceptional organizational and multitasking skills
- Sales negotiation and influencing skills
- Strong analytical and numerical skills
- Excellent communication skills (listening and questioning)
- Desire and focus to win/succeed with goals and targets
- Humble, hungry, smart, and well-presented, taking personal pride in operating effectively and efficiently in all areas of responsibility
- Over-achiever with the desire to take on further responsibility within the business
- Conscientious about promoting and following good working practices
What We Offer:
An attractive base salary + bonus scheme, alongside other benefits, in a dynamic and growing company.
How to Apply:
Apply now to take on this exciting opportunity and join our team as an Inside Sales Executive.
