Service Operations Coordinator
2 days ago
The Publica Group Ltd is looking for a skilled Service Operations Coordinator to join their team in Cirencester. As a key member of the team, the successful candidate will play a crucial role in ensuring that services are delivered according to agreed timelines, quality standards, and stakeholder expectations.
Key Responsibilities:
• Ensure that all necessary resources, such as personnel, equipment, and materials, are allocated appropriately
• Maintain accurate and up-to-date documentation related to service delivery, risk, and resources
• Work closely with the Strategic Business Planning & Development Manager
Requirements:
• Highly organized with excellent multi-tasking capability
• Ability to engage with stakeholders at all levels, using a high degree of empathy
• Detail-oriented mindset with a focus on accuracy and quality
• Problem-solving skills and the ability to work well under pressure
• Flexibility and adaptability to accommodate changing needs and project requirements
Benefits:
• Competitive salary of £38,000 - £48,000 per annum, dependent on experience
• Agile working allowing a mix of home and office working
• Flexible working arrangements depending on the role
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental, and eye care
&ull; Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative, and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
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