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Business Operations Coordinator

2 months ago

Cheltenham, Gloucestershire, United Kingdom NATIONAL TRUST Full time

About the Role

We are seeking a highly organized and detail-oriented Business Services Co-ordinator to join our team at the National Trust. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day running of our site.

Key Responsibilities

  • Provide exceptional administrative support to the operations team, including coordinating meetings, managing schedules, and maintaining accurate records.
  • Support the development and implementation of business processes and procedures to improve efficiency and effectiveness.
  • Collaborate with colleagues to ensure seamless delivery of services and projects, including supporting events and visitor experiences.
  • Act as a key point of contact for internal and external stakeholders, providing excellent customer service and communication skills.
  • Contribute to the development and maintenance of business systems and processes, including IT systems and databases.
  • Work closely with the Duty Management Team to ensure the site runs smoothly and safely for staff, volunteers, and visitors.

Requirements

  • Relevant experience in a business support environment, with a focus on operations and administration.
  • Excellent written and verbal communication skills, with the ability to build strong relationships with colleagues and stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
  • Advanced IT skills, with experience of using business systems and databases.
  • Ability to work flexibly and adapt to changing priorities and deadlines.

What We Offer

  • A competitive salary and benefits package, including a substantial pension scheme and free entry to National Trust places.
  • Opportunities for professional development and growth, with a focus on supporting your career goals.
  • A dynamic and supportive team environment, with a strong focus on collaboration and teamwork.
  • A chance to make a real difference in the lives of our visitors and the communities we serve.