Strategic Vice President of Customer Success
2 weeks ago
Profit Isle, Inc. is seeking a seasoned executive to lead our customer-focused initiatives and drive growth through exceptional customer relationships and satisfaction.
About the RoleWe are looking for a dynamic and visionary leader to oversee our Customer Success team, develop and implement customer success strategies, and work closely with other executive leaders to align customer experience with business objectives.
Key Responsibilities- Develop and Execute Customer Success Strategy
- Design and implement customer onboarding, engagement, retention, and advocacy programs
- Set and monitor key performance indicators (KPIs) to measure the effectiveness of customer success programs
- Lead High-Performing Customer Success Team
- Build, mentor, and lead a high-performing team; define roles, set objectives, and support professional development
- Use data and analytics to identify trends, risks, and opportunities for improvement in customer interactions and success metrics
- Partner with Executive Team
- Collaborate with the executive team to align customer success strategies with company goals and growth objectives
- Build strong executive-level relationships with key customers and serve as a trusted advisor to help them achieve their business goals
- Bachelor's degree in Business, Marketing, Finance, Accounting, Economics, or a related field
- A minimum of 8 years of experience in customer success, account management, or a related field, with at least 3 years in a leadership role
- A strong understanding of financial statements and metrics, as well as demonstrated skills using reporting systems
- Success in a fast-paced startup environment and the ability to adapt to shifting circumstances
The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience.
-
Vice President of Strategic Partnerships
1 week ago
Cambridge, Cambridgeshire, United Kingdom CK Group Full timeAbout the Opportunity:">This is a unique opportunity for an experienced commercial leader to join CK Group as Vice President of Business Development. You will have the chance to drive growth and innovation in the life sciences sector, working with a talented team of professionals.Key Accountabilities:">">Developing and executing commercial strategies to...
-
Cambridge, Cambridgeshire, United Kingdom Antony James Recruitment Ltd Full timeJob OverviewWe are looking for a Vice President of Sales and Marketing Strategy to lead our commercial operations and accelerate the success of our groundbreaking analytical tools. This executive role will be responsible for overseeing all aspects of our sales and marketing functions, from strategy development to driving revenue growth and managing a...
-
Senior Vice President of Market Development
6 days ago
Cambridge, Cambridgeshire, United Kingdom Life Sciences Recruitment Full timeBusiness Development OpportunityWe are seeking a talented Senior Vice President of Market Development to drive our business development efforts and support the growth of our customer base. As a key member of our team, you will be responsible for identifying new market opportunities and developing strategic partnerships within the biotechnology sector.About...
-
Vice President of Regulatory Compliance
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Vertex Ventures HC Full timeCompany Overview:Bicycle Therapeutics is a clinical-stage pharmaceutical company pushing the boundaries of drug development. With a focus on novel therapies, they aim to revolutionize the treatment of underserved diseases. Our team is driven by a passion for innovation and a commitment to delivering high-quality medicines.Salary:$200,000 - $250,000 per...
-
Executive Vice President Business Strategy
6 days ago
Cambridge, Cambridgeshire, United Kingdom CV Screen Ltd Full timeJob SummaryCV Screen Ltd is excited to announce an Executive Vice President Business Strategy opportunity in the biotech industry. This role offers a competitive salary range of £65,000 - £90,000 DOE and is perfect for someone looking to make a real impact in the biotech sector.In this role, you will be responsible for developing and implementing business...
-
Vice President of Digital Strategy
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom KY Innovation Full timeJob DescriptionWe are seeking a highly experienced Vice President of Digital Strategy to join our team at Epsilon. As a leader in the digital strategy space, you will be responsible for developing and implementing innovative solutions to drive business growth.About EpsilonEpsilon is a leading advertising and marketing technology company that accelerates...
-
Cambridge, Cambridgeshire, United Kingdom Antony James Recruitment Ltd Full timeJob DescriptionWe are seeking an experienced Executive Vice President, Sales and Marketing to lead our commercial operations and drive the success of our cutting-edge analytical tools.This is a high-profile role that requires strategic leadership, strong communication skills, and a deep understanding of the life sciences industry. The successful candidate...
-
Cambridge, Cambridgeshire, United Kingdom Profit Isle, Inc. Full timeWe're seeking a visionary leader to drive customer-focused initiatives and propel our growth through exceptional relationships and satisfaction. The ideal candidate will lead our customer success team, develop strategies, and align with business objectives.Key Responsibilities:Develop and execute the overall customer success strategy, including onboarding,...
-
Cambridge, Cambridgeshire, United Kingdom Newton Colmore Full timeAbout Newton Colmore:">Newton Colmore is a leading biotech company based in Cambridge, dedicated to developing cutting-edge biotechnology. Our team of experts is passionate about creating innovative solutions that drive growth and success.">Job Overview:">We are seeking an Executive Vice President of Life Sciences Development to drive the commercial strategy...
-
President of Cambridge Institution
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Queens' College, Cambridge Full timeWe are looking for a seasoned academic professional to take on the challenge of leading Queens' College as President. The successful candidate will drive innovation, promote excellence, and ensure the College remains a world-class institution.The President will chair the Governing Body and provide strategic guidance to the Fellowship. To succeed, candidates...
-
Arboriculture Operations Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom International Society of Arboriculture Full timeOverviewMaintaining a 175-acre cemetery in Cambridge and Watertown, MA, requires skilled professionals to oversee its grounds, horticulture, and recycling operations. As an Arboriculture Operations Manager at Mount Auburn Cemetery, you will play a critical role in ensuring the cemetery's beauty and integrity while providing exceptional service to...
-
Senior Director of Global Quality Excellence
1 month ago
Cambridge, Cambridgeshire, United Kingdom Hologic, Inc. Full timeJob Title: Vice President of International QualityCompany Overview:Hologic, Inc. is a leading medical technology company seeking an accomplished and strategic Vice President of International Quality to lead our quality assurance and control initiatives.Estimated Salary: $250,000 - $350,000 per year, depending on experience and qualifications.Job...
-
Global Sales Director Role
4 days ago
Cambridge, Cambridgeshire, United Kingdom Antony James Recruitment Ltd Full timeWe are Antony James Recruitment Ltd, a leading recruitment agency specialising in placing talented individuals in exciting roles. As a Vice President of Sales, you will be part of a dynamic team that drives business growth and expands our customer base.This is a fantastic opportunity for an experienced sales leader to join our organisation and contribute to...
-
Strategic Leadership Director
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Merus Netherlands Full timeJob Title: Strategic Leadership DirectorAbout the Role:This is a unique opportunity to join Merus Netherlands as a Strategic Leadership Director. In this role, you will lead our Clinical Development department and provide strategic direction, team development, and technical leadership. You will report to the Vice President Biometrics.Key Responsibilities:-...
-
Senior Director of Marketing and Communications
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Imagination Technologies Full timeSenior Vice President, Brand MarketingAt Imagination Technologies, we are looking for a Senior Vice President to lead our brand marketing efforts. As a key member of our executive team, you will develop and execute a comprehensive marketing strategy to drive business growth and achieve our goals.About the Role:Lead a small team of experienced marketing...
-
Senior Sales Professional Opportunity
4 days ago
Cambridge, Cambridgeshire, United Kingdom Antony James Recruitment Ltd Full timeAntony James Recruitment Ltd is seeking an exceptional Sales Leader to join our team as a Vice President of Sales. This is an exciting opportunity for a seasoned sales professional to lead our sales efforts and drive business growth. With a strong track record in sales leadership, you will be responsible for developing and implementing sales strategies,...
-
Cambridge, Cambridgeshire, United Kingdom CK Group Full timeAbout the Position:We are seeking an experienced professional to lead our Head of Business Expansion role. This position involves working in a hybrid environment, requiring at least three to four days on-site and up to 50% travel within the UK and Europe.The Company:Our organization is dedicated to revolutionizing protein research and requires someone to...
-
President and Ambassador
1 week ago
Cambridge, Cambridgeshire, United Kingdom Queens' College, Cambridge Full timeCollege Leadership OpportunityWe are seeking an exceptional leader to guide Queens' College, Cambridge into its future. As President, you will be responsible for leading the College's strategic direction, ensuring academic excellence, and fostering a collaborative community.About the RoleProvide visionary leadership to the College, aligning with its mission...
-
Chief Marketing Officer, Global Brand Strategy
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Imagination Technologies Full timeVice President of MarketingImagination Technologies is a UK-based company that creates innovative silicon and software IP solutions for global technology markets. As Vice President of Marketing, you will lead the outbound marketing efforts to differentiate and position our products strongly in the market.About the Role:Develop and execute an overall...
-
Vice President of Commercial Development
1 week ago
Cambridge, Cambridgeshire, United Kingdom Life Sciences Recruitment Full timeBusiness Development LeadWe are seeking a highly experienced Business Development Lead to join our team at Life Sciences Recruitment. As a seasoned professional in the biotechnology sector, you will be responsible for driving business growth through strategic partnerships and market expansion. The successful candidate will have a proven track record in...