Technical Administrator

2 days ago


Bracknell, United Kingdom BSRIA LTD Full time
About the Role

We are seeking a highly organized and detail-oriented Technical Administrator to join our Compliance team at BSRIA LTD. As a Technical Administrator, you will play a crucial role in supporting our team by generating envelope area/volume calculations, populating databases, and resolving queries.

Key Responsibilities
  • Generate envelope area/volume calculations from engineering drawings using professional software
  • Liaise with clients to obtain technical drawings and information
  • Deal with customer bookings from initiation to completion of service
  • Populate databases, including customer and order details input to operational systems
  • Collaboratively process and manage customer complaints and feedback
  • Maximize resource efficiency through effective future allocation via the internal booking system
  • Disseminate and share knowledge, as well as train other staff members in your area of expertise
  • Undertake intra-departmental cross-functional activities as required
Requirements
  • Excellent mathematical skills for envelope area/volume calculations
  • Excellent written and verbal communication skills
  • Excellent time management and prioritizing skills
  • Computer literate and proficient with Microsoft Office - Excel, Word
  • Ability to work proactively without supervision and as an effective team member
  • Accuracy and attention to detail
  • Innovative thinking and a creative approach to problem-solving
What We Offer
  • Workplace Pension Scheme
  • Life Assurance - 4 times annual gross reference salary
  • Online GP Support Services
  • 26 Annual Holidays (pro-rata) and additional Bank Holidays
  • Non-contractual employee discount voucher benefit portal - Boostworks
  • Company Sick Pay (after confirmation)
  • Eye tests
  • Compassionate Leave
  • Bounty Scheme (referral program)
  • Christmas Shutdown period (with nominated Annual Holidays)
  • Free car park on a first-come, first-served basis
  • Electrical Vehicle Charging point in the car park (Bracknell only)
Employee Well-being
  • Employee Assistance Programme (24/7 confidential service)


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