Holiday Booking Specialist

2 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time

We are seeking a Holiday Booking Specialist to join our team at Pertemps Bond in Burton-Upon-Trent. In this exciting role, you will be responsible for handling inbound customer calls, live chat, and email enquiries, ensuring exceptional customer experiences.

Main Duties
  • Convert inbound customer calls to bookings
  • Provide advice via live chat and email
  • Build rapport with customers and partners through professional responses
  • Make outbound calls to follow up on potential bookings
  • Ensure timely resolution of customer enquiries within SLAs
What We Offer
  • Competitive salary of £22,317 per annum, rising to £23,000 after probation
  • Uncapped commission potential with an OTE of £30,000 - £35,000 per year
  • Range of benefits, including 27 days holiday plus bank holidays and holiday buy option


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