Travel Sales Specialist

1 month ago


Burton upon Trent, Staffordshire, United Kingdom Pertemps Bond Full time
Job Title: Travel Sales Specialist

About the Role:
Pertemps Bond is recruiting for a Travel Sales Specialist on behalf of our award-winning client based in Burton-Upon-Trent on a full-time permanent basis.

Responsibilities:

  • Dealing with all inbound customer calls and converting these to bookings, as well as giving advice via live chat and email.
  • Identifying customer needs and matching them to a suitable product
  • Building rapport with customers and partners by providing professional, informative, and friendly responses to enquiries.
  • Make outbound calls to customers to follow up on potential bookings.
  • Ensure all enquiries are dealt with quickly and efficiently in line with SLAs and with the best outcome for the customer.


About You:

  • Having demonstrable Sales experience gained in a target driven environment.
  • Being able to build rapport with customers and provide an exceptional customer experience.
  • Having Impeccable verbal and written communication skills and strong attention to detail.
  • Capable of managing own workload within a fast-paced environment, whilst focusing on multi-tasking a diverse workload and prioritising accordingly.
  • Proven ability to identify customer needs through questioning and information gathering.


Benefits:

  • 27 days holiday plus bank holidays
  • Holiday buy, option to purchase up to an additional 5 days leave
  • Up to 60% discount for you and friends and family on our award-winning holidays
  • Career Pathway, as the company grows, we want you to grow with us.
  • Employee Assistance Programme
  • Access to a virtual dentist
  • Discounts from leading high street retailers, travel and entertainment companies
  • Pension Scheme & Life Assurance
  • Annual and quarterly team recognition awards ceremony
  • Social events, Christmas party, summer party, quizzes etc
  • Cycle to work scheme
  • Discounted gym membership
  • Health & wellbeing programme
  • Refer a friend programme


Key Information:

  • Working 37.5 hours per week but must be able to work every other Saturday and Sunday with days back in the week.
  • Monday to Friday on a rota | between 9am – 6pm
  • Saturdays - 9am - 5pm (Home Working)
  • Sundays - 10am to 4pm (Home Working)

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