Travel Sales Expert
3 days ago
Pertemps Bond is a leading recruitment agency seeking a skilled Travel Sales Expert to join our team. This exciting opportunity offers a competitive salary of £22,317 per annum, rising to £23,000 after probation, with uncapped commission potential and an OTE of £30,000 - £35,000 per year.
About the RoleThis full-time permanent position requires a self-motivated individual to work in a fast-paced environment, handling inbound customer calls, live chat, and email enquiries. The successful candidate will be responsible for identifying customer needs, matching them to suitable products, and providing exceptional customer experiences.
Main Responsibilities- Converting inbound customer calls to bookings
- Providing advice via live chat and email
- Building rapport with customers and partners through professional responses
- Making outbound calls to follow up on potential bookings
- Ensuring timely resolution of customer enquiries within SLAs
- Demonstrable sales experience in a target-driven environment
- Exceptional customer service skills and ability to build rapport
- Impeccable verbal and written communication skills, including attention to detail
- Able to manage workload in a fast-paced environment, prioritizing tasks accordingly
- Proven ability to identify customer needs through questioning and information gathering
- 27 days holiday plus bank holidays
- Holiday buy option with up to 5 additional days leave
- Discounted holidays for you and friends/family
- Career Pathway opportunities as the company grows
- Employee Assistance Programme
- Virtual dentist access
- High street retailer discounts
- Pension Scheme & Life Assurance
- Quarterly team recognition awards
- Social events and annual Christmas party
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