Current jobs related to ICT Service Desk Analyst - Leamington Spa, Warwickshire - Hays Specialist Recruitment Limited

  • Service Desk Analyst

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Hays DT - Midlands Full time

    Hays Technology is seeking a skilled Service Desk Analyst to provide top-notch support to their public sector client on a contract basis.Key Responsibilities:Offer expert guidance and advice to systems users via telephone and remote support software.Ensure accurate and clear recording of all incidents raised via the ICT service desk system.Triage,...

  • ICT Service Desk Support Specialist

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Hays DT - Midlands Full time

    Role OverviewHays Technology is seeking a skilled Service Desk Analyst to join a dynamic public sector client's team on a contract basis.Key ResponsibilitiesProvide expert technical support to systems users via phone and remote support software.Accurately record and manage all incidents raised via the ICT service desk system.Triage, categorize, and...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom H&R Talent Full time

    A leading firm of solicitors is seeking an ICT Support Administrator to join their team on a permanent basis. The company has a reputation for providing clear, trusted advice and is a client-led service through a network of offices in various locations. They take their time to grow and develop valuable client relationships, so they can deliver quality...

  • ICT Support Specialist

    2 months ago

    Leamington Spa, Warwickshire, United Kingdom H&R Talent Full time

    About the RoleWe are seeking an experienced ICT Support Administrator to join our team on a permanent basis. As a key member of our IT department, you will be responsible for providing support, advice, and guidance to users, as well as assisting in the administration of our IT and Telephony systems.Key ResponsibilitiesProvide first and second-line support to...

  • ICT Support Specialist

    2 months ago

    Leamington Spa, Warwickshire, United Kingdom H&R Talent Full time

    About the RoleWe are seeking an experienced ICT Support Administrator to join our team on a permanent basis. As a key member of our IT department, you will be responsible for providing support, advice, and guidance to users, as well as assisting in the administration of our IT and Telephony systems.Key ResponsibilitiesProvide first and second-line support to...

  • ICT Support Specialist

    3 weeks ago

    Leamington Spa, Warwickshire, United Kingdom H&R Talent Full time

    A leading firm of solicitors is seeking an ICT Support Specialist to join their team on a permanent basis. The successful candidate will provide support, advice, and guidance to users, assist in the administration of the company's IT and telephony systems, and implement new IT and communications equipment or services.About the RoleJob Purpose:To provide...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Job Title: ICT Application SupportAre you passionate about ICT and IT solutions? Do you want to pursue a career in this technical field? We are seeking an ICT Application Support professional to join our team.Job Summary:This role offers an exciting opportunity to gain hands-on experience in providing technical support for various software applications,...

  • ICT Tutor

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time

    About UsWarwickshire Adult and Community Learning is a dynamic and forward-thinking service that provides a diverse range of learning opportunities to adults across the county.About the RoleWe are seeking skilled and enthusiastic tutors to deliver ICT courses to adult learners in our centres and community learning venues across Warwickshire.The ideal...

  • ICT Tutor

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom Warwickshire County Council Full time

    About UsWarwickshire Adult and Community Learning is a dynamic and forward-thinking service that provides a diverse range of learning opportunities to adults across the county.About the RoleWe are seeking skilled and enthusiastic tutors to deliver ICT courses to adult learners in our centres and community learning venues across Warwickshire.The ideal...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom ENGINEERINGUK Full time

    Job Title: ICT Application Support Job Summary: We are seeking a highly motivated and detail-oriented ICT Application Support professional to join our team. As a key member of our IT department, you will be responsible for providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Telent Technology Services Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented ICT Support Specialist to join our team at Telent Technology Services Ltd. As an ICT Support Specialist, you will play a critical role in providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and improve IT systems.Key...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Telent Technology Services Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented ICT Support Specialist to join our team at Telent Technology Services Ltd. As an ICT Support Specialist, you will play a critical role in providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and improve IT systems.Key...

  • ICT Support Specialist

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom Telent Technology Services Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented ICT Support Specialist to join our team at Telent Technology Services Ltd. As an ICT Support Specialist, you will play a critical role in providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and improve IT systems.Key...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Telent Technology Services Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented ICT Support Specialist to join our team at Telent Technology Services Ltd. As an ICT Support Specialist, you will play a critical role in providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and improve IT systems.Key...

  • ICT Support Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom Telent Technology Services Ltd Full time

    About the RoleWe are seeking a highly motivated and detail-oriented ICT Support Specialist to join our team at Telent Technology Services Ltd. As an ICT Support Specialist, you will play a critical role in providing technical support for various software applications, assisting end-users with technical issues, and helping maintain and improve IT systems.Key...

  • ICT Project Delivery Specialist

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom NHS Full time

    Job Title: ICT Project EngineerAn exciting opportunity has become available for an ICT Support Engineer (Project Delivery) to join our Technology Services division at NHS. The suitable candidate will be a passionate and dedicated individual who will oversee the technical implementation of multiple projects to ensure that Innovate consistently delivers a...

  • ICT Project Delivery Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom NHS Full time

    Job Title: ICT Project EngineerAn exciting opportunity has become available for an ICT Support Engineer (Project Delivery) to join our Technology Services division at NHS. The suitable candidate will be a passionate and dedicated individual who will oversee the technical implementation of multiple projects to ensure that Innovate consistently delivers a...

  • ICT Project Delivery Specialist

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom NHS Full time

    Job Title: ICT Project EngineerAn exciting opportunity has become available for an ICT Support Engineer (Project Delivery) to join our Technology Services division at NHS. The suitable candidate will be a passionate and dedicated individual who will oversee the technical implementation of multiple projects to ensure that Innovate consistently delivers a...

  • ICT Project Delivery Specialist

    1 month ago

    Leamington Spa, Warwickshire, United Kingdom NHS Full time

    Job Title: ICT Project EngineerAn exciting opportunity has become available for an ICT Support Engineer (Project Delivery) to join our Technology Services division at NHS. The suitable candidate will be a passionate and dedicated individual who will oversee the technical implementation of multiple projects to ensure that Innovate consistently delivers a...

  • ICT Project Delivery Specialist

    4 weeks ago

    Leamington Spa, Warwickshire, United Kingdom NHS Full time

    Job Title: ICT Project EngineerAn exciting opportunity has become available for an ICT Support Engineer (Project Delivery) to join our Technology Services division at NHS. The suitable candidate will be a passionate and dedicated individual who will oversee the technical implementation of multiple projects to ensure that Innovate consistently delivers a...

ICT Service Desk Analyst

2 months ago

Leamington Spa, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full time
Service Desk Analyst Opportunity

Hays Specialist Recruitment Limited is seeking a skilled Service Desk Analyst to join our client's team in Birmingham. As a Service Desk Analyst, you will be responsible for providing technical support to systems users via phone and remote support software.

Key Responsibilities:

  • Provide accurate and clear recording of incidents raised via the ICT service desk system.
  • Triage, categorize, and prioritize incidents presented via the employee self-service portal.
  • Manage and record changes to systems user accounts and user access rights in the service desk ticket management solution.
  • Monitor incidents according to SLA or Support Agreement and escalate concerns as necessary.

Requirements:

  • Graduate with a strong foundation in IT or previous service desk experience.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a team environment.

About the Role:

This is an exciting opportunity to start or continue your IT career with a reputable company. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.