Front Desk Associate
6 days ago
Job Summary
We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front-line staff, you will be responsible for providing exceptional service to our members, prospective members, and guests.
Key Responsibilities
- Provide top-notch customer service to members, prospective members, and guests, ensuring a positive and welcoming experience.
- Professionally greet members and guests, creating a warm and inviting atmosphere.
- Process membership IDs and update member accounts with accuracy and efficiency.
- Answer phone calls and respond to member inquiries in a timely and professional manner.
- Maintain a clean and organized lobby area, ensuring a safe and comfortable environment for all.
- Work flexible schedules, including opening shifts and weekends, to meet the needs of our members.
Requirements
- Reliable, professional, and computer literate, with excellent communication and interpersonal skills.
- Passionate about health, fitness, and/or sports, with a genuine interest in helping others achieve their wellness goals.
What We Offer
- Competitive salary and benefits package, including industry-leading commission opportunities.
- Complimentary Club membership, allowing you to experience the best of Equinox firsthand.
- 30-50% discounts on all Equinox products and services, including Personal Training, Private Pilates, Spa, and Café services, as well as Shop items.
Equinox is an Equal Opportunity Employer
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