IT Service Delivery Expert

13 hours ago


London, Greater London, United Kingdom Realtime Recruitment Full time
Job Description

We currently have an exciting opportunity for a skilled IT Service Delivery Expert to work in our Poole office and travel to other sites in England as required. This role involves developing skills in a wide range of technologies and providing exceptional customer service to our clients.

The successful candidate will be trained in and exposed to various technologies, including Office 365, Desktop Applications, Exchange, SharePoint, Teams & Yammer Administration, Azure & OnPrem Active Directory, Software Licence Administration, IT Asset Management Administration, and Win 10/11 Desktop Support.

Responsibilities:
  • Responding to incoming calls or tickets as the local point of contact for clients with IT or product-related problems.
  • Using appropriate questioning techniques to determine the root cause of reported issues.
  • Diagnosing, documenting, and/or resolving issues by providing the appropriate resolution or following the escalation procedure.
  • Translating customer information into valuable and usable knowledge documentation.
  • Offering customers an effortless, best-in-class experience.
  • Recognizing potential major outages and taking ownership of reporting these in a timely manner.

Benefits:
  • A competitive salary ranging from £30,000 to £35,000 per annum.

Location: Poole, England.

  • London, Greater London, United Kingdom JAM IT Consultancy Ltd Full time

    Job Summary:We are seeking an IT Service Delivery Expert to join our team at JAM IT Consultancy Ltd. This exciting opportunity involves delivering high-quality technical services, managing complex projects, and providing expert guidance to team members.Key Responsibilities:Design, implement, and maintain servers, workstations, and network infrastructure to...

  • API Delivery Expert

    5 days ago


    London, Greater London, United Kingdom Rail Delivery Group Full time

    About Our Opportunity:We are looking for an exceptional API delivery expert to join our team at Rail Delivery Group.The successful candidate will be responsible for delivering new features on our National Rail Enquiries digital channels and ensuring that APIs are secure, efficient, and scalable.Responsibilities:Develop and implement effective API designs...


  • London, Greater London, United Kingdom Just IT Recruitment Full time

    About the Role:We are seeking an Expert Services Delivery Manager - PDM to join our team. This role involves leading the development and deployment of services within various areas, including Automotive, Aerospace, Defence, Energy, or Rail. The successful candidate will be responsible for creating and implementing strategies that drive business growth and...


  • London, Greater London, United Kingdom Integral UK Ltd Full time

    Job Title: Service Delivery ExpertSalary: £70,000 - £90,000 per annumAbout the Role:We are seeking a highly skilled Service Delivery Expert to join our team at Integral UK Ltd. The successful candidate will be responsible for providing exceptional service delivery across various buildings and locations in London.The ideal candidate will have a strong...


  • London, Greater London, United Kingdom Clear IT Recruitment Full time

    We are looking for an experienced Field Engineer to join our team, supporting our clients in the delivery of IT services across various industries. As a Field Engineer, you will be responsible for troubleshooting and resolving technical issues with EPoS systems, networking equipment, and other IT-related hardware and software.Key ResponsibilitiesProvide...


  • London, Greater London, United Kingdom CV-Library Full time

    Job Description: IT Service Delivery ExpertAt CV-Library, we are committed to providing exceptional service to our customers and staff. We are seeking an IT Service Delivery Expert to join our team, responsible for delivering high-quality IT services and supporting the smooth operation of our business.The ideal candidate will have a strong background in IT...


  • London, Greater London, United Kingdom Konecranes UK limited Full time

    Job SummaryKonecranes UK Limited is looking for a seasoned Service Delivery Expert to join their team in Warrington.The ideal candidate will have a proven track record of ensuring seamless service delivery, including providing necessary resources to Service Technicians and collaborating with the Scheduler.The estimated salary for this role is £45,000 -...


  • London, Greater London, United Kingdom Hunter Bond Full time £90,000 - £115,000

    IT Service Delivery Expert NeededWe are recruiting an experienced IT Service Delivery Expert to join our team at Hunter Bond. As a key member of our application support team, you will be responsible for delivering high-quality technical support to our clients and ensuring the smooth operation of our applications.About the Role:Provide 1st and 2nd line...


  • London, Greater London, United Kingdom TEKsystems Full time

    Service Delivery Expert Job DescriptionWe are seeking a highly skilled service delivery expert to join our team in London, UK.This is a unique opportunity to work in a dynamic and fast-paced environment, providing exceptional customer support and working on exciting projects.The successful candidate will be responsible for delivering high-quality customer...


  • London, Greater London, United Kingdom La Fosse Full time

    Job Title: IT Service Delivery ExpertAbout the Role:La Fosse is seeking an experienced IT Service Delivery Expert to join our team in London. As a key member of our operations team, you will be responsible for managing relationships and communication to prevent gaps and ensure customer satisfaction.Responsibilities:• Proactively manage relationships and...


  • London, Greater London, United Kingdom Harrison Holgate Full time

    **Job Overview**Harrison Holgate, a leading London market broker, is seeking an experienced IT Service Delivery Expert to join their IT team. This permanent position offers a competitive salary and the opportunity to contribute to the company's growth.


  • London, Greater London, United Kingdom Janus Henderson U.S. Full time

    About the JobWe are seeking an experienced IT Service Delivery Expert to join our team in London. As a key member of our Service Desk, you will play a vital role in ensuring that our IT systems are running smoothly and efficiently. Your excellent communication skills and ability to problem-solve will be essential in providing top-notch support to our...


  • London, Greater London, United Kingdom DataCareers Full time £29,000 - £34,000

    About the JobDataCareers is looking for an IT Service Delivery Expert to join our team. As an IT Service Delivery Expert, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and collaborating with the IT team to deliver efficient and effective solutions.Job DescriptionProvide technical support...


  • London, Greater London, United Kingdom eStudents Guide Full time

    Job Title: Service Delivery ExpertEstimated Salary: £58,000 - £68,000 per annumAbout the Job:We are seeking an experienced Service Delivery Expert to join our team in London, where you will be responsible for delivering proactive and reactive technical support to our customers.Key Responsibilities:Working with customers to ensure their successful...


  • London, Greater London, United Kingdom ENGINEERINGUK Full time

    We are looking for an IT Service Delivery Expert to join our EngineeringUK team. In this role, you will be responsible for driving digital transformation and ensuring the successful implementation of IT projects.Your passion for building and developing high-performing digital teams, as well as your expertise in lean and agile environments, will be invaluable...


  • London, Greater London, United Kingdom Potter Clarkson LLP Full time

    Potter Clarkson LLP is a forward-thinking firm that values innovation and growth. As a Service Delivery Expert, you will be responsible for delivering high-quality service to our clients and stakeholders.Our firm has a strong focus on developing our employees' skills and careers. You will have access to excellent training and development opportunities, as...


  • London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    Job Details:We are looking for a skilled Service Delivery Expert to join our team at Burton Bolton & Rose Recruitment Services Ltd. In this role, you will be responsible for delivering exceptional service to our clients, managing client relationships, and ensuring seamless delivery of services.Main Duties:Deliver outstanding service to clients through...


  • London, Greater London, United Kingdom Sterling Bridge Limited Full time

    Job SummarySterling Bridge Limited is looking for a highly skilled Service Delivery Expert to lead our field service engineering team in West London. As a key figure, you will oversee the maintenance and repair of print equipment, providing exceptional customer service and ensuring prompt resolution of technical issues.With a strong background in technical...


  • London, Greater London, United Kingdom Feedback plc Full time

    Job Description:£45,000 - £55,000 per annumWe are seeking an experienced IT Service Delivery Expert to join our team at Feedback plc in the UK. As a key member of our support team, you will play a crucial role in delivering high-quality technical support to our customers and staff.About the Company:Feedback plc is a small company that offers flexible...


  • London, Greater London, United Kingdom Invictus Group Full time

    Service Delivery Expert Wanted:We are seeking a highly skilled Frontline Service Delivery Expert to join our team in Fullham. The successful candidate will be responsible for providing exceptional service delivery to our clients, with a focus on technical support and issue resolution.Responsibilities:Responding to customer inquiries and resolving technical...