IT Service Delivery Expert

1 day ago


London, Greater London, United Kingdom DataCareers Full time £29,000 - £34,000

About the Job

DataCareers is looking for an IT Service Delivery Expert to join our team. As an IT Service Delivery Expert, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and collaborating with the IT team to deliver efficient and effective solutions.

Job Description

  • Provide technical support to end users in person, over the phone, and remotely.
  • Troubleshoot and resolve hardware issues, including desktops, laptops, printers, and peripherals.
  • Diagnose and resolve software issues across Windows, macOS, Linux, and enterprise applications.
  • Collaborate within the IT team to deliver efficient and effective solutions.

Requirements

  • Strong knowledge of Windows, macOS, Linux, and iOS operating systems.
  • Proficiency with Office 365, enterprise software, and remote desktop tools.
  • Experience with PowerShell and Bash scripting.
  • Familiarity with Cloud Hybrid infrastructure and networking basics (IP, DHCP, DNS, Wi-Fi).
  • Strong problem-solving skills, excellent communication, and attention to detail.

Location and Salary

This role is based in Newport Pagnell and the salary is estimated to be around £30,000 - £35,000 per annum, depending on experience.



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