IT Service Delivery Expert
20 hours ago
At CV-Library, we are committed to providing exceptional service to our customers and staff. We are seeking an IT Service Delivery Expert to join our team, responsible for delivering high-quality IT services and supporting the smooth operation of our business.
The ideal candidate will have a strong background in IT service delivery, with experience in managing IT systems, resolving technical issues, and developing process improvements. They will also possess excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Key Responsibilities:
- Delivering high-quality IT services to meet customer needs and expectations.
- Managing and maintaining IT systems, including hardware, software, and network infrastructure.
- Resolving technical issues and implementing process improvements to enhance service delivery.
- Collaborating with internal teams to develop and deliver training sessions and enhance staff knowledge and skills.
Requirements:
- Strong background in IT service delivery, with experience in managing IT systems and resolving technical issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to think critically and develop innovative solutions to complex problems.
Benefits:
- Competitive salary range: £35,000 - £45,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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