Aesthetic Service Delivery Expert

1 week ago


London, Greater London, United Kingdom Rosscare Full time
Job Title

Aesthetic Service Delivery Expert

About the Role

We are seeking a highly skilled and experienced Field Service Engineer to join our team at Rosscare. As an Aesthetic Service Delivery Expert, you will be responsible for delivering exceptional service to our customers while ensuring that all equipment is maintained and serviced to the highest standard.

This role requires a flexible approach to working conditions and the ability to work in a fast-paced environment. You will be required to travel to various locations throughout Surrey and Chessington, using your own vehicle where necessary.

Key Responsibilities
  • Deliver and collect wheelchairs to and from service users' homes and NHS departments, adhering to our Infection Control Policy.
  • Servicing and repairing wheelchairs in the field, with the aim of achieving a first-time fix whenever possible.
  • Complete accurate paperwork for each job, including parts used and action taken, to enable our administration team to update the database.
  • Maintain a professional customer service attitude and always use discretion when dealing with service users and other agencies.
Requirements
  • Fully qualified driver with a UK driving licence.
  • Successful enhanced DBS check.
  • General workshop knowledge.
  • Basic electrical knowledge, including 12v/24v DC.
  • Previous delivery driver experience.
  • An awareness and understanding of people with disabilities.
  • Flexible approach to working conditions.
  • Ability to use a mobile phone to relay photographs.
  • Good written and verbal communication skills.
Benefits

As an Aesthetic Service Delivery Expert, you will benefit from:

  • A competitive salary of £25,000 per annum.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package.


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