Service Delivery Expert

4 days ago


London, Greater London, United Kingdom Superscript Full time

Job Description:

We are seeking a Service Delivery Expert to join our Superscript team. In this exciting new opportunity, you will be responsible for delivering exceptional customer service experiences to our clients.

As a key member of our Customer Operations team, you will handle enquiries, resolve customer complaints, ensure customer satisfaction, and complete business-critical checks. You will work closely with other team members to ensure excellent customer service delivery.

Key Skills and Qualifications:

  • Previous experience in customer service or a related field.
  • A positive attitude and a passion for providing exceptional customer service.

Benefits:

  • A competitive salary of £35,000 - £40,000 per annum, depending on experience.
  • 25 days holiday, allowing for work-life balance.
  • A hybrid way of working for flexibility.
  • Vitality private health and dental insurance.
  • A great pension scheme (up to 10% on top of your salary).
  • Full access to Spill, our mental health platform.
  • A cycle to work scheme.
  • The latest Apple tech gear and everything you need to be set up for success.
  • A fun, modern, and informal office environment with regular team social events.


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