Technical Service Delivery Expert

20 hours ago


London, Greater London, United Kingdom Zenzero Full time
About the Role

We are seeking a highly skilled Technical Service Delivery Expert to join our Field Services team at Zenzero. As a key member of our team, you will play a critical role in ensuring the delivery of high-quality technical services to our clients.

Key Responsibilities:
  • Delivering technical services to clients across various locations, including installing and configuring end-user computing devices.
  • Providing expert-level technical support to clients via phone, email, or on-site visits.
  • Maintaining accurate records of all interactions with clients, including service requests, incidents, and changes.
  • Collaborating with cross-functional teams to ensure seamless delivery of technical services.
Requirements:
  • Degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in a technical service delivery role.
  • Strong understanding of ITIL principles and methodologies.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

$65,000 - $90,000 per year



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