Director of EMEA Employee Experience

4 weeks ago


Cambridgeshire and Peterborough, United Kingdom JSS Search Full time
About the Role

We are seeking a skilled professional to lead our People Services team in the EMEA region. As Head of Global People Operations, you will be responsible for managing cross-border People Operations, developing standardized processes with stakeholders, and handling ad hoc HR duties.

  • Key Responsibilities:
    • You will conduct weekly 1-2-1's and reviews with team members to ensure their growth and development.
    • Develop and implement standardized processes and procedures across EMEA to drive efficiency and effectiveness.
    • You will manage Service Level Agreements (SLA's) to maintain high-quality services.
  • Requirements:
    • A minimum of 3-5 years' experience in EMEA People Services / Operations is required.
    • Experience with complex HRIS systems such as Workday is essential.
    • Previous team management experience with at least 3 people is necessary.
    • The ability to work across the EMEA region is crucial.
    • Management of SLA's and Key Performance Indicators (KPI's) is also required.
    • Excellent customer service management skills are necessary.
    • Understanding of Data Protection legislation and compliance is essential.
  • What We Offer:
    • A competitive base salary of £60,000-£80,000 dependent on experience.
    • Bonus scheme.
    • Private benefits package.
    • Hybrid work policy allowing for 3 days per week in the office.


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