Director of EMEA Employee Experience
4 weeks ago
We are seeking a skilled professional to lead our People Services team in the EMEA region. As Head of Global People Operations, you will be responsible for managing cross-border People Operations, developing standardized processes with stakeholders, and handling ad hoc HR duties.
- Key Responsibilities:
- You will conduct weekly 1-2-1's and reviews with team members to ensure their growth and development.
- Develop and implement standardized processes and procedures across EMEA to drive efficiency and effectiveness.
- You will manage Service Level Agreements (SLA's) to maintain high-quality services.
- Requirements:
- A minimum of 3-5 years' experience in EMEA People Services / Operations is required.
- Experience with complex HRIS systems such as Workday is essential.
- Previous team management experience with at least 3 people is necessary.
- The ability to work across the EMEA region is crucial.
- Management of SLA's and Key Performance Indicators (KPI's) is also required.
- Excellent customer service management skills are necessary.
- Understanding of Data Protection legislation and compliance is essential.
- What We Offer:
- A competitive base salary of £60,000-£80,000 dependent on experience.
- Bonus scheme.
- Private benefits package.
- Hybrid work policy allowing for 3 days per week in the office.
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