Front Office Assistant

5 days ago


Canterbury, Kent, United Kingdom Cpghotels Full time
Competitive Hourly Rate and Corporate Perks

We are offering a lucrative hourly rate and excellent corporate benefits in this exciting role.

Fable Christchurch Hotel, located in the heart of Christchurch Central, is seeking a Night Porter/Night Audit professional to assist with our Night Guest Services and Housekeeping operation.

You will be responsible for assisting late check-in guests, after hour in room dining orders, and other housekeeping tasks for the night shift.

  • Ensure an efficient and professional reception experience for guests during night shifts
  • Assist with reception duties, including answering phone calls
  • Perform and assist Night Audit operations
  • General public area cleaning and specific Body Corporate cleaning, including carpark and stairwells
  • Assist with late in room dining order delivery
  • Assist with valet parking operations
  • Handle guest complaints efficiently and effectively
  • Keep the Night Manager informed of any relevant feedback from guests and departments
  • Demonstrate high levels of customer service
  • Follow company brand standards
Key Requirements:
  • Able to work night shifts, 11pm to 7.30am
  • First Aid Training Certificate advantageous
  • Positive attitude, reliability, charisma and can-do approach
  • Outstanding attention to detail and accuracy
  • Calm, efficient and excellent problem-solving skills
  • Ability to multi-task
  • Current eligibility to work in New Zealand
  • NZ Full Driving License preferred
What We Offer:
  • Paid Birthday Off
  • Endless career opportunities
  • Fantastic rewards and recognition initiatives
  • Flexible schedule to suit your lifestyle
  • Access to online Hospitality courses
  • Corporate discounts

Salary: $25-$30 per hour



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