Concierge and Hospitality Expert

3 weeks ago


Canterbury, Kent, United Kingdom Cpghotels Full time

We're on the hunt for a skilled Concierge to join our dynamic Front Office team at Fable Christchurch Hotel. This exciting opportunity comes with a competitive hourly rate of $NZD 28-35 per hour, along with access to hundreds of online hospitality courses.

About the Role:

This Concierge position requires someone who is passionate about delivering exceptional guest service experiences. As a key member of our Front Office team, you'll be responsible for providing a warm and welcoming atmosphere for our guests.

  1. Provide exceptional customer service to all guests
  2. Assist with luggage and parking
  3. Answer guest queries and provide recommendations
  4. Organize tours, activities, and restaurant reservations
  5. Deal with challenging situations and special requests
  6. Act as a role model for the team in delivering exceptional guest service
What We Offer:
  • Paid Birthday Off
  • Endless career and growth opportunities
  • Fantastic rewards and recognition initiatives
  • Flexible schedule to suit your lifestyle
  • Free access to hundreds of online hospitality courses
  • A variety of amazing corporate discounts


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