Support Assistant

3 weeks ago

Chatham, Kent, United Kingdom Riverside Full time

About the Role

We are seeking a highly motivated and experienced Support Assistant to join our team at Riverside. As a Support Assistant, you will play a key role in the day-to-day running of our supported housing services, providing support and assistance to our customers to enable them to live independently.

Key Responsibilities

  • Assist in the planning and delivery of personalized support and move-on plans for customers
  • Understand the risk management process and assist the team in organizing and undertaking regular reviews of support and risk
  • Inspire and motivate customers to meet agreed outcomes and develop life skills
  • Assist customers with day-to-day support and tenancy-related matters
  • Assist the team in identifying and promoting opportunities for employment, education, and training, and support customers to access them
  • Signpost customers to appropriate external support services, such as food banks and other community resources
  • Support customers to be 'tenancy ready', enabling successful move-on
  • Support customers to be financially independent through budgeting plans and maximizing income
  • Support and monitor customers' healthcare needs, ensuring appropriate contact with healthcare professionals
  • Empower customers to move towards self-management of their medication by following Riverside's medication procedure
  • Maintain and update clear, accurate, and strengths-based records on the appropriate digital platform
  • Assist in the promotion of customer involvement and consultation
  • Assist with the delivery of a range of group work sessions

Deliver a Support Service

  • Support the delivery of the referral process for new customers
  • Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support
  • Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns
  • Clean and prepare customer rooms as appropriate
  • Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service
  • Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks, and escalating appropriately
  • Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers
  • Carry out day-to-day administration and operational duties
  • Maintain and update financial administration systems, including rent accounts, invoices, petty cash, and banking
  • Assist in collating and submitting information returns on funding, health and safety, and performance
  • Act as a point of contact on the phone, reception, and deal with a range of enquiries

Requirements

  • Experience of working with vulnerable client groups
  • Experience of delivering structured support in either housing or social care
  • Demonstrate IT skills, including a basic proficiency in Microsoft Office, including Word and Excel, as well as a willingness to learn specific IT systems used within care and support

About Riverside

Riverside is a housing association with a difference, enhancing the everyday for all our customers. For 90 years, we've been revitalizing neighborhoods and supporting communities by providing the homes they need to live full, fulfilling, and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Why Work for Riverside?

  • Competitive pay and generous pension
  • 28 days' holidays plus bank holidays (pro rata)
  • Flexible working options available
  • Investment in your learning, personal development, and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification), they will be guaranteed an interview.

  • Support Assistant

    7 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesProvide support and guidance to customers,...

  • Support Assistant

    7 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesProvide support and guidance to customers,...

  • Support Assistant

    5 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Provide support and guidance to customers,...

  • Support Assistant

    5 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Provide support and guidance to customers,...

  • Support Assistant

    2 weeks ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Assist customers with day-to-day support and...

  • Support Assistant

    2 weeks ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Assist customers with day-to-day support and...

  • Support Assistant

    2 weeks ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Assist customers with day-to-day support and...

  • Support Assistant

    2 weeks ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key Responsibilities• Assist customers with day-to-day support and...

  • Support Assistant

    17 hours ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesProvide support and guidance to customers,...

  • Support Assistant

    13 hours ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in providing support and guidance to our customers, helping them to achieve their goals and improve their overall well-being.Key ResponsibilitiesProvide support and guidance to customers,...

  • Support Assistant

    4 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in ensuring the safety and wellbeing of our customers in our supported housing services.Your primary responsibility will be to provide support and guidance to our customers, helping them to...

  • Support Assistant

    4 days ago

    Chatham, Kent, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Assistant to join our team at Riverside. As a Support Assistant, you will play a vital role in ensuring the safety and wellbeing of our customers in our supported housing services.Your primary responsibility will be to provide support and guidance to our customers, helping them to...

  • Individual Support Assistant

    1 month ago

    Chatham, Kent, United Kingdom Pearson Whiffin Education Full time

    Position Overview1:1 Support AssistantLocation: Chatham Salary: £90-105We are seeking a dedicated and passionate Y2 1:1 Support Assistant to join a dynamic educational institution in the Chatham region.The ideal candidate will possess a proactive and nurturing demeanor, contributing positively to the learning environment.Key Qualifications for this position...

  • Learning Support Assistant

    3 days ago

    Chatham, Kent, United Kingdom Teaching vacancies Full time

    Job DetailsJob RoleWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at Victory Academy. As a Learning Support Assistant, you will work closely with our SENCO to provide individualized support to students with special educational needs (SEN) in Key Stage 3 and 4.Key ResponsibilitiesProvide support to students with SEN...

  • Learning Support Assistant

    3 days ago

    Chatham, Kent, United Kingdom Teaching vacancies Full time

    Job DetailsJob RoleWe are seeking a dedicated and compassionate Learning Support Assistant to join our team at Victory Academy. As a Learning Support Assistant, you will work closely with our SENCO to provide individualized support to students with special educational needs (SEN) in Key Stage 3 and 4.Key ResponsibilitiesProvide support to students with SEN...

  • Healthcare Support Assistant

    1 month ago

    Chatham, Kent, United Kingdom Spire Healthcare Ltd Full time

    Healthcare Support Assistant | Wards / Outpatient | Private Healthcare | Full timeAn excellent opportunity exists for a committed individual to join as a Healthcare Support Assistant within the Surgical Ward or Outpatient Department. Collaborating with Registered Nurses, you will play a crucial role in delivering pre and post-operative care to a varied...

  • Education Support Assistant

    3 weeks ago

    Chatham, Kent, United Kingdom Medway Council Full time

    Job Summary: We are seeking a dedicated and enthusiastic Teaching Assistant to join our team at Medway Council. As a Teaching Assistant, you will play a vital role in supporting the learning and development of our students.About the Role: The successful candidate will have a strong understanding of the needs of students with social, emotional, and mental...

  • Education Support Assistant

    3 weeks ago

    Chatham, Kent, United Kingdom Medway Council Full time

    Job Summary: We are seeking a dedicated and enthusiastic Teaching Assistant to join our team at Medway Council. As a Teaching Assistant, you will play a vital role in supporting the learning and development of our students.About the Role: The successful candidate will have a strong understanding of the needs of students with social, emotional, and mental...

  • Education Support Assistant

    3 weeks ago

    Chatham, Kent, United Kingdom Medway Council Full time

    Job Summary:We are seeking a dedicated and compassionate Education Support Assistant to join our team at Medway Council. As a Teaching Assistant, you will play a vital role in supporting the learning and development of our students with Severe Learning Difficulties.Key Responsibilities:Provide individualized support to students with complex needs, promoting...

  • Education Support Assistant

    3 weeks ago

    Chatham, Kent, United Kingdom Medway Council Full time

    Job Summary:We are seeking a dedicated and compassionate Education Support Assistant to join our team at Medway Council. As a Teaching Assistant, you will play a vital role in supporting the learning and development of our students with Severe Learning Difficulties.Key Responsibilities:Provide individualized support to students with complex needs, promoting...